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Clerical officer

North Shields
Northumbria Healthcare NHS Foundation Trust
Clerical officer
Posted: 27 October
Offer description

Overview

The successful candidate will support the admin teams within Upper GI. You will provide a comprehensive clerical and secretarial service to Consultants, transcribe clinical documentation using T‑Pro/G2, and may act as a Team Secretary for short periods when required.


Key Responsibilities

* Transcribe clinical documentation with the Trust’s digital dictation system T‑Pro/G2.
* Provide general secretarial support, including typing, filing, retrieval, scanning and storage of electronic patient records.
* Handle post and telephone enquiries.
* Cover other Band 2 clerical roles as required.
* Support efficient running of sub‑speciality offices.


Required Skills & Qualifications

* Excellent organisational, interpersonal and communication skills.
* Ability to work under pressure, meet strict deadlines and use own initiative.
* Experience with OCR/RSA III typewriting, word‑processing and knowledge of IT packages.
* Fit and Proper Person Requirements and statutory pre‑employment checks (CQC, NHS England guidance). Applicants who meet essential criteria will be interviewed under the Trust’s interview guarantee scheme.


EEO Statement

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds and specifically encourage BAME, LGBT+ and disabled candidates. We are a Disability Confident Employer, a Stonewall Diversity Champion and support apprenticeships and other inclusive programmes.


Benefits

* Extensive staff health and well‑being programme including a specialist Wellbeing Hub.
* Support and connection through a variety of Staff Network groups.
* A range of flexible working opportunities.
* Generous annual leave and pension scheme.
* Access to lease car and home electronics scheme (qualifying criteria applies).
* Opportunities to improve professional development through vast training programmes.
* Access to savings scheme via salary sacrifice with Northumberland Community Bank.


Application Process

Applicants who meet the Fit and Proper Person Requirements will undergo additional pre‑employment checks in line with CQC and NHS England statutory guidance. For secondment roles, applicants must have obtained required approval and completed documentation beforehand. If reasonable adjustments are needed for interview, please contact the HR Recruitment Team.

Certificate of Sponsorship: Northumbria Healthcare NHS Foundation Trust holds a sponsor licence. Applicants must meet UKVI eligibility for Skilled Worker visa. Successful applicants pay for DBS certification through salary deduction.

The Trust reserves the right to close this vacancy before the advertised closing date once sufficient applications have been received.

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