Job Title: Accounts Assistant Location: Crewe, Cranham Court (Hybrid working available – minimum 2 days in the office once fully trained) Salary: £26,000 – £27,000 per annum Department: Finance Key Responsibilities Prepare and process sales ledger invoices and credit notes accurately and efficiently Monitor outstanding debt and perform credit control activities as required Provide supporting documentation for customer invoicing Respond to customer queries in a professional and timely manner Prepare sales accrued income reports for monthly deadlines Generate and analyse sales ledger KPIs to support financial performance Perform monthly reconciliations (e.g., Fuel, Sales Analysis) Complete annual RDCO (Registered Dealer in Controlled Oils) statutory returns Support the preparation of monthly management accounts as required Ensure compliance with Arriva’s internal control procedures Carry out additional ad-hoc finance and administrative duties as needed Person Specification Qualifications and Requirements Good general standard of education (Essential) AAT qualified or working towards AAT (Essential) Proficient in Microsoft Office applications (Essential) Experience with accounting software SAP B1 knowledge is advantageous (Desirable) Full and valid UK driving licence (Desirable) Experience and Knowledge Prior experience in an accounting or finance environment (Essential) Familiarity with SAP B1 or similar accounting systems (Desirable) Core Competencies and Leadership Behaviours Demonstrates accountability and empowers others to succeed Builds strong working relationships and collaborative networks Seeks innovation and continuous improvement Connects individual roles to customer satisfaction and business outcomes Delivers excellent service and motivates others to do the same Plans effectively, monitors progress, and achieves realistic goals Encourages change, embraces innovation, and drives strategic growth Makes informed decisions based on data and broad perspectives Takes responsibility for both day-to-day performance and long-term success Benefits include: 25 days annual leave (pro-rata), plus standard UK bank holidays Contributory Money Purchase Pension Scheme (after 3 months) Employee travel pass for use on Arriva UK Trains franchised services (after 6 months) Access to The Village – Arrivas employee discount scheme, including Cycle to Work Employee Assistance Programme Life Assurance and Healthshield (after 6 months) Mandatory Training Provided Fire Safety Workplace Health & Safety Depot Safety Procedures Accident and Incident Reporting PPE Awareness and Usage