We’re recruiting for a Sales Support Coordinator to work for a growing SME and supplier to the F1 industry in central Southampton.
Successful applicants will come from technical administrative and/or internal account management / sales backgrounds - with excellent communication and organisational skills.
Main Duties and Responsibilities
* You’ll be the first point of contact, alongside your Sales Manager, for sales and service-related communication with customers, ensuring that they are kept informed and made to feel valued.
* You’ll make sure that your customers’ specific requirements are met, helping them to understand what we’re offering and why. This will include: contractual obligations, pricing arrangements, transportation and delivery arrangements, export decisions and regulatory requirements.
* You’ll talk to your customers to get feedback on how we’re performing – we want to be the best in the industry and your insights will be critical in helping us with continuous improvement.
* Ensuring the data on the ERP and CRM systems are aligned and up-to-date.
* You will respond to new enquiries with enthusiasm and give us the best chance of winning new work, from documenting technical requirements through to providing commercial insights.
* You’ll take time out to learn about our services, product types and applications so that you can talk to our customers knowledgably and credibly. You’ll get ...