Job Description
Service Coordinator
Salary: £26,000 £28,000
Location:Hinckley
Shift: Monday Friday DAYSMy client, a Specialist Forklift Machinery Company, is looking for a Service Coordinator to join their dedicated service team, this frontline role will encompass a variety of duties, from the distribution of breakdown jobs to service engineers, to the processing of service documentation
The ideal candidate will have the following:
* Experience working in a service office environment with mobile engineers
* Ability to work to deadlines whilst maintaining high level of attention to detail
* Used to Teamwork in a fast pace environment/working under pressure
* Good knowledge of PC literacy, including Word and Excel
* Strong interpersonal, planning, organisational, motivational skills and using own initiative
* Proactive approach to Problem solving / Enthusiastic / Flexible
The role does require contact with internal Departments and External Customers / Suppliers, so excellent communication skills are a must. To provide and ensure an excellent customer experience. In Addition, skills to motivate/drive and support the Service team.
The main responsibilities of the Service Coordinator:
1. Coordinate a team of field-based Engineers, utilising company technology tools, monitor engineer efficiencies and provide ...