Davies are looking to recruit an experienced Commercial Property Claims Handler to join our growing Casualty team. This role would suit either an experienced Commercial Property Claims Handler seeking a fresh challenge, or a less experienced handler who is ambitious and can demonstrate an ability to develop the skills and knowledge needed to deal with Commercial Claims. Davies is dedicated to the professional development of all employees. If you’re looking to make the personal commitment to take your career to the next level, this is the opportunity for you. This is an ideal role for an ambitious candidate. What will your day look like: Liaison with Insurers, Policyholders and Brokers. Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate. Obtaining all necessary evidence and relevant documentation. Determining appropriate actions for the resolution of the case. Preparation of detailed reports, where required, providing advice on policy indemnity, policy response and recommendations. Negotiating settlement where appropriate, within agreed authority limits. Corresponding with all parties professionally to proactively progress the case to conclusion. Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times. Maintaining a proper reserve at all times by regular review. Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company Knowledge and Abilities: Experience of policy wording and terms and conditions Knowledge of insurance and the insurance market Previous Commercial Property Claims experience Knowledge of reserving philosophies Knowledge of Civil Procedure Rules and the Claims Portal Good communications skills at all levels Excellent customer service The ability to work as part of a team Take responsibility for your own workload Must be able demonstrate adaptability and flexibility Good planning and organisational skills Strong IT skills INDUKI Benefits Career & Purpose Davies Innovation Lab Leadership training programme Funding for professional qualifications Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan