Overview
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Position
We are currently recruiting for:
Store Manager / Store Manager Plus
Location: Bracknell
Job Type: Full Time, Permanent
Store Manager / Store Manager Plus (Hybrid Role)
We’re recruiting for a flexible Store Manager role that can be shaped around your experience. This opportunity could be a stand‑alone Store Manager position or, for the right candidate, expanded into a Store Manager Plus role supporting a small group of stores alongside leading your own. You’ll create an inspiring, high‑performing environment, deliver exceptional customer experiences, and develop great teams. If you’re passionate about people, thrive in leadership, and are excited by the opportunity to grow your impact beyond a single store, we’d love to hear from you.
What you’ll do
As Store Manager, you’ll play a central role in creating an inspiring, supportive, and high‑performing environment for your team and your customers. You’ll guide your store’s day‑to‑day operations, champion exceptional customer experiences, and lead your team with kindness, clarity, and confidence.
This role is perfect for someone who loves people, enjoys making a positive impact, and thrives in a leadership position. You’ll mentor your team, nurture their development, and create a shop environment that feels welcoming, inclusive, and community‑focused. You’ll also help shape your store’s long‑term success—both operationally and culturally.
Your goal isn’t just to run a successful store, it’s to build a space that brings joy to customers, supports your employees, and becomes a meaningful part of the local community. You’ll help create experiences that genuinely make people’s lives better.
Your key responsibilities
Financial Performance
* Spend time on the sales floor supporting both your team and your customers to help achieve store goals
* Lead by example as one of the store’s top salespeople, modelling warm hospitality and thoughtful customer service
* Take part in budgeting, financial reviews, and planning to ensure long‑term success
High‑Performance Staff
* Organise, implement, and support ongoing staff training, covering sales, merchandising, systems, and product knowledge
* Validate learning through role‑plays, Trek University modules, customer feedback, and coaching
* Lead bi‑weekly leadership meetings with the Service Lead, Sales Lead, and Inventory Lead
* Hold daily huddles to keep the team aligned, supported, and motivated
Inventory, Merchandising & Operations
* Manage the store’s range plan and inventory levels, supported by your buying team
* Help create a beautifully presented, inviting, and easy‑to‑navigate shop
* Support ongoing merchandising, restocking, and store care
* Monitor supplies and complete ordering as needed
* Complete weekly QuickBooks exports
Human Resources
* Play an active role in staffing, including interviewing, onboarding, scheduling, and supporting your team as they grow
* Help handle employee matters with empathy, structure, and fairness
Additional Duties
* Support other store operations as needed
What you’ll bring to the team
* A sense of ownership and pride—running the store as if it were your own
* A positive, team‑focused approach and a willingness to jump in wherever needed
* Warm hospitality, strong listening skills, and a steady, approachable manner—even during busy periods
* A desire to build community connections and make your store a true local cycling hub
* Excellent communication skills
* Strong attention to detail and a love for hands‑on problem solving
* Curiosity and eagerness to learn about bicycle servicing
* A commitment to continuous learning, including new service methods and technologies
* Confidence managing schedules, tasks, and day‑to‑day operations
If you don’t meet every requirement but feel you bring something special, we’d still love to hear from you. Please tell us in your cover letter why you believe you’d be a great fit—your passion and potential are just as important as your experience.
Benefits at Trek
* 25 days annual leave per year, plus bank holidays
* Discounted employee purchase scheme on bikes, parts and accessories
* 24/7 employee assistance program
* 24/7 virtual GP services and counselling services
* Gym membership discounts and discounts on other health and wellbeing brands
* Retail discount platform on high street and online brands including Asos, Argos, Sainsburys, M&S, John Lewis, Ikea, Tui, Easy Jet and many more
* Annual paid time off for charity work
* Death in service benefit
If you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.
If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!
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