Job summary
The role
As an Infrastructure Engineer, you�ll support, maintain, and develop new capabilities and infrastructure solutions within GCHQ. You could be working across Networks, Operating Systems, Applications, Data Transfer, Cyber Security or on a project unique to us. You�ll experience plenty of variety � and deliver real impact working on projects that transform our organisation and help us solve the challenges we face.
Job description
Whether you�re developing Cloud native technologies, deploying applications, assisting in our drive to automate Infrastructure as Code (IaC) techniques, or identifying innovation that shapes the way we work, you�ll play a key part in our operations. And, with bespoke technologies protected by strict legal safeguards and oversights, we have the scope to do things that wouldn�t be possible elsewhere.
Importantly, you�ll be surrounded by colleagues who share your passion for technology. You might be working as part of a small team of infrastructure specialists and engineers solving specific challenges or focusing on bigger problems as part of a larger group. For some roles, there�ll also be line management responsibilities. You�ll build relationships with customers and colleagues, and work with external industry partners as well as our own IT teams, and partners from other security agencies to deliver outcomes that are fit for purpose in an ever-changing tech environment. Whoever you�re working with you�ll be supporting, maintaining, and developing new capabilities and infrastructure solutions that underpin all internal user services from hardware to cutting-edge technology and the cloud.
We�re keen to recruit individuals with an attitude and aptitude for technology, as well as those with experience. For those without formal qualifications or experience a structured learning and development pathway will be provided.
Person specification
About you
You may already work in a tech role, or IT could be a skill you�re looking to pursue full time. Whether you�re beginning your career or seeking a new opportunity, you�ll be keen to learn and stay on top of emerging trends.
As an Infrastructure Engineer, you don�t need to have specific qualifications for the role, but you do need a genuine interest in technology, and you may already be familiar with some of the key technologies we work with (detailed below). It isn�t essential to have a working knowledge in a technical specialism, but you�ll need to demonstrate that you have the ability to solve problems using your technical skills, for example evidenced through personal projects or from a work-related role.
For the Specialist Infrastructure Engineer role, you�ll already have the knowledge, understanding and experience in the practical application of the skills required to be an expert in one or more of the specialisms listed below:
1. Cloud services, including IaaS, PaaS, SaaS
2. Cloud native CI/CD workflow and tools, such as Jenkins, Concourse, Bamboo and Code Deploy (AWS)
3. Programming, scripting languages and automation including Powershell, Python, Ruby and goLang
4. Physical, virtual and Cloud and Container-based infrastructure such as VMWare and AWS
5. Operating Systems such as Linux, Windows, MacOS
6. Networking, WAN/LAN Technologies, and Authentication and Authorisation systems such as OpenID Connect (OIDC)
We also welcome applications from candidates in a related role who can demonstrate experience taking customer requirements and designing solutions. Crucially, you�ll be comfortable working with others in a fast-paced, evolving environment, engaging an Agile mindset to build and improve our culture. You can easily adapt to changing situations, and you enjoy problem solving and developing creative solutions with others. It�s fascinating and challenging work and isn�t just a desk job; you�ll collaborate with stakeholders and provide insights to people from technical and non-technical backgrounds. This is a practical role with plenty of opportunity to develop yourself and others.
Benefits
Training and development
At GCHQ, we�ll invest in your skills and tailor your development to the way you like to learn. We�ll encourage you, helping you to become an integral part of our world-class team.
As an Infrastructure Engineer, you�ll receive a training package, which could include structured external training, internal training courses, or self-guided learning. We�ll even cover the cost for training such as International Information System Security Certification Consortium (ISC2) CISSO�, Amazon Web Services (AWS) Solution Architect, and CISCO� Certified Network Associate (CCNA), SysAdmin, Audit, Network, and Security (SANS) courses, with further opportunities to apply for professional registration with the Institution of Engineering and Technology (IET) or British Computer Society BCS and a VMWARE learning licence. There�s a considerable variety of training and qualification options which will be dependent on your role.�
Upon joining, you�ll also be paired up with mentors for both technical and personal development. We also have a number of internal groups to join, where you�ll discover mutual support and knowledge sharing. And, as your career develops, you�ll have opportunities to potentially move into different areas of the organisation, other security agencies, or work abroad.
Rewards and Benefits
As an Infrastructure Engineer, you�ll receive a starting salary of �34,663 and �41,935 as a Specialist Infrastructure Engineer, plus other benefits including:
7. 25 days Annual Leave automatically rising to 30 days after 5 years' service, and an additional days public and privilege holidaysOpportunities to be recognised through our employee performance schemeInterest-free season ticket loan (parking and travel)Excellent pension schemeCycle to work schemeFacilities such as a gym and restaurant, and on-site coffee bars (at some locations)Paid parental and adoption leave