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Are
you ready to step into the heart of luxury hospitality? Firmdale Hotels invites
you to join our esteemed team at the Knightsbridge Hotel. Renowned for our
distinct style and unparalleled service, we are seeking a dedicated Floor
Housekeeper to maintain the impeccable standards that define our brand.
In this role, you will collaborate closely
with our Deputy Head Housekeeper and Head Housekeeper to lead a dynamic team,
ensuring our hotel gleams with perfection. Your daily tasks will involve supervising
operations, managing shifts, and upholding the exceptional standards that set
us apart.
Responsibilities:
* Lead and motivate a team of housekeeping staff
to deliver outstanding cleanliness and guest satisfaction.
* Coordinate with department heads to ensure
efficient workflow and communication.
* Conduct regular inspections to maintain our
high standards of cleanliness and presentation.
* Assist in training new team members and
maintaining a positive work environment.
* Respond promptly to guest requests and concerns,
striving to exceed their expectations at every opportunity.
What you Need:
* A passion for delivering exceptional customer
service that goes above and beyond.
* Impeccable attention to detail, ensuring every
corner of our hotel reflects our commitment to excellence.
* Strong organisational and communication
skills, essential for coordinating tasks and maintaining a cohesive team.
* Ability to thrive in a fast-paced environment,
remaining calm and focused under pressure.
* A collaborative spirit, dedicated to working
harmoniously within a team to achieve collective success.
What
We Offer:
* Competitive hourly rate of £17.00 to £19.00, inclusive of service charge.
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan(including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without split
shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
* Times Best Places to Work 2024
* The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
* Manager of the Year – Helle Jensen – Cateys 2024
* Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
* Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
* Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
* Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren Street - Michelin keys
* The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
* Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here:https://www.firmdalehotels.com/b/awards-accolades/
At Firmdale
Hotels, we take pride in our commitment to excellence and our dedication to
creating unforgettable experiences for our guests. If you are ready to embark
on a rewarding journey with a team that values passion, innovation, and
excellence, we invite you to apply for the role.
In line with the Asylum and Immigration Act 1996, we do require all
applicants to have the eligibility to live and work in the United Kingdom.
Documentation will be required at interview stage.
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