Job Description
Operations Manager\nLocation: London\nSalary: Depending on Experience £50,000 to £55,000 (Plus Car Allowance £3,960)\n\nJoin Voyage Care and Feel Valued, we reward your dedication with:\n• Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.\n• Funded Blue Light Card – hundreds of discounts at high street retailers etc.\n• 24/7/365 doctor line for our colleagues and their families\n• Access to cash plans for our colleagues, which also covers their families\n• Enhanced retirement leave\n• Long service awards\n\nOperation Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Operations Manager to join us in leading a group of services across London. These services are welcoming and friendly environment with dynamic teams that supports a fantastic group of people!\nOur Operation Managers are responsible for overseeing the operational management and leadership of a team of Managers and the deliverables of their teams in both regulated and non-regulated services.
They are required to empower their managers to lead by example whilst delivering excellent quality of care to the People we Support with a focus of continuous improvement and commercial success.\nOur Operations Managers are also responsible for delivering the quality, financial, health and safety, regulatory requirements of a specified geographical area of Voyage Care services and performing to a high standard whilst promoting our ETHOS values in everything they do.\nThis is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.\n\nAbout You\nYou’d be ideal for this position if you:\n• Are an experienced Operations Manager with extensive skills and expertise working in the health and social care sector\n• Have a deep understanding of our regulatory requirements and previous experience working alongside the CQC\n• Have a proven track record of delivering commercial success in care-related settings\n• Are able and willing to travel to our services across the London area\n• Are passionate about delivering exceptional care and empowering others to reach their potential\n• Have strong leadership skills, with the ability to inspire, motivate and develop high-performing teams\n• Are proactive and solutions-focused, always seeking opportunities to improve service quality and operational efficiency\n• Are an excellent communicator, able to build positive relationships with internal teams, external stakeholders, families, and the People we Support\n• Are resilient, adaptable, and capable of managing competing priorities in a fast-paced environment\n• Share our commitment to safeguarding and promoting the welfare of the people we support, always acting with integrity and professionalism\n\nWhy choose us?\nWe embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.\nWe encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.\nDon't hesitate to apply today and make a real difference to the lives of the people we're supporting!\n\nAll applicants and subsequent job offers will be subject to satisfactory DBS checks and references