As a Retail Sales Colleague you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you'll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we’ll give you the confidence you need to ensure your recommendations are top‑notch. Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally.
Role Overview
* Ask the right questions to match customers with products.
* Make every customer interaction memorable.
* Offer support services such as delivery, installation, recycling and payment options.
* Contribute to the overall sales performance of the store.
* Work across different departments and product ranges.
* Assist with the day‑to‑day running of the store by completing operational tasks.
Qualifications
* Approachable and friendly.
* Keen to learn about the latest technology.
* Comfortable achieving personal sales, service and customer experience targets.
* A strong team player, confident working across all parts of the store and winning as a team.
Benefits
* 30 days of annual leave (including bank holiday entitlement).
* Competitive pension scheme for permanent colleagues.
* Monthly performance‑related bonus.
* Product discounts on the latest tech.
* A range of wellbeing initiatives.
Why Join Us
Join our Retail team and we’ll be with you every step of the way, helping you develop the career you want with new opportunities, ongoing training and skills for life. Wherever possible we offer you flexibility to fit your work around other commitments, all with the support of your manager. We want to shape your own future and let you take charge of our collective journey. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet. Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.
We want to make sure you have a fair opportunity to show us your talents during our application process. If you need any additional assistance with your application, please email us and we’ll do our best to help.
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