Job Description
Hospitality Supervisor - Dartford
Are you a natural leader who thrives on high standards and leading by example? Do you bring energy, positivity, and a sense of fun to everything you do?
We're looking for a Driving Range Team Leader to take our operation to the next level. This is more than a supervisory role, you'll be acting as a key support to the Range Hospitality Manager, owning the day-to-day operation and helping shape the experience for both our customers and your team.
This isn't just about keeping things ticking over, it's about driving standards, building a strong team culture, and making sure everything is spot on, every time.
What you'll be doing:
* Leading, inspiring, and developing the team to deliver exceptional service in a fun and engaging environment.
* Taking real ownership of the Driving Range operation, confidently stepping up in the absence of the Range Hospitality Manager.
* Setting the standard through hands-on leadership. Leading by example every shift.
* Creating a culture of collaboration, where the team supports each other and succeeds together.
* Ensuring all areas consistently exceed customer's expectations.
* Handling customer interactions with confidence, building trust and turning challenges into positive experiences.
* Driving high standards in health & safety and compliance, ensuring we're always audit-ready.
What we're looking for:
* A natural leader who builds trust, brings people together, and gets the best out of every individual.
* Someone with ambition, not just to maintain standards, but to raise them.
* Positive, energetic, and able to create a fun, motivating atmosphere for the team.
* A strong team player who values collaboration and leads from the front.
* Reliable, accountable, and confident taking responsibility for the operation.
* Flexible to work evenings and weekends (typical shifts 1:40pm - 10:10pm, 5 days a week).
* Experience leading a team in hospitality, leisure, or customer service is a big plus.
What we're offering:
* A supportive, energetic team environment where your voice matters
* Opportunities to grow, develop, and progress your leadership career
* Gym (including swim & relaxation facilities)
* Golf & driving range access
* Friends & family discounts
* Company pension
* Internal training and development
* 28 days holiday, rising to 30 after 3 years
* Food on shift (30-minute break)
* Monthly discounted food for you and up to 3 guests
* Free parking
Why join us?
We believe in Fun, Ambition, Collaboration, and Trust. That means:
* Work should be enjoyable, we bring energy and positivity every day
* We're always pushing to be better than yesterday
* We succeed as a team, not as individuals
* We trust each other to take ownership and deliver