Main area: Cardiology. Grade Band 2. Contract: Permanent. Hours: Part time, Flexible working, 27 hours per week (working days to include Thursday and Friday)
Site: QEQM Hospital, Town: Margate, Salary: £24,465 pro rata, Salary period: Yearly
Job overview
This role provides admin support to the Fast Track Angina Clinic team and cardiology secretaries, to ensure patients’ correspondence is delivered in line with the Trust’s targets, via the digital dictation system. This requires someone who is well organised, a team player and has great communication skills and attention to detail.
Main duties of the job
Type all clinical letters and other correspondence as required. Proactively take forward any instructions from the medical team following clinic consultations ie. ensure patients are booked for follow up appointments, referrals for investigations etc. Update and monitor the PTL to ensure a smooth patient pathway. Check clinics are cached up correctly after the clinic.
Deal effectively and courteously with all enquiries from GPs, patients and other departments within the service and within the overall Trust. Ensure all enquiries are dealt with effectively, and proactively manage these enquiries to ensure a safe and smooth pathway for our patients.
Support the operational team to facilitate a reduction in the overall patient’s journey which would assist in the delivery of the 18 week target and ultimately improve patient care.
Organise investigations and procedures for patients as authorised, both within the Trust and outside the Trust, initiating IPPT forms as appropriate.
Person specification
Qualifications
* GCSE or equivalent in English and Maths
* Basic computer skills including Windows packages
* To be numerate
* RSA typing
* Experience using Excel
Skills & Experience
* Able to prioritise workload and meet deadlines and use own initiative
* Able to communicate with, co-ordinate and liaise with a multidisciplinary team
* Able to remain calm in a busy environment whilst working under pressure
* Good interpersonal skills & Excellent organisational skills
* Able to communicate routine information but understanding barriers to communication, and imparting occasional sensitive information
* Experience of a range of work procedures and practice, majority non-routine
* Experience of working for and within a team
* Excellent keyboard skills 50wpm min
* Audio Typing/Basic Excel/Working Knowledge of NHS Systems including PAS
The Trust is an Equal Opportunities Employer and welcomes applications from all sections of the community.
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