High End Retailer, Newbie & Me Baby Store are recruiting for a Retail Sales Assistant to join our team in Crewe.
Our team is made up of professional, engaging retail colleagues who deliver not only an exceptional service, but also offer a unique experience for each customers.
As part of your role you will be responsible for demonstrating a vast array of products including car seats, travel systems, nursery furniture etc. You will also learn, train and be supported with your product knowledge meaning you will be able to deliver a great service to all who visit our stores.
Responsibilities:
- Provide exceptional customer service to all customers.
- Assist customers in finding and selecting products through open questions, and building rapport with them.
- Maintain a clean and organised shop floor, ensure items are displayed correctly (after demonstrations, customer use etc.)
- Process customer transactions accurately and efficiently.
- Upsell products and services to increase sales revenue.
- Answer phone calls and respond to customer queries.
- Assist with inventory management.
Skills:
- Excellent phone etiquette.
- Strong organisational and communication skills, ensuring admin tasks (written/electronic) are completed effectively.
- Ability to upsell products and services to maximise sales opportunities.
- Basic maths skills for processing transactions and handling cash.
- Time management skills to prioritise tasks and assist multiple customers simultaneously.
Motivated individual with a passion for providing excellent customer service, we would love to hear from you
Apply now to join the Newbie&Me team
Job Type: Full-time
Pay: Up to £12.21 per hour
Benefits:
* Company events
* Company pension
* Employee discount
* On-site parking
* Store discount
Ability to commute/relocate:
* Crewe CW2 7DR: reliably commute or plan to relocate before starting work (required)
Application question(s):
* min of 2 years of retail experience
* Are you available to work weekends?
Experience:
* Customer service: 2 years (required)
Work Location: In person