Main Duties and Responsibilities:
* Clearly and logically able to design supply chain solutions/framework from start to finish to solve business problems with confidence.
* Work closely with technical teams, including developers and administrators, to translate functional requirements into technical solutions.
* Configure applications to meet specific business needs.
* Customize the system independently and consistently with the requirements expressed by the Clients.
* Work collaboratively with cross-functional and international teams to integrate the applications with existing systems and processes.
* Create and maintain documentation for configurations, processes, and user guides.
* Define test scenarios and validate that configured solutions meet the specified requirements.
* Conduct training sessions and workshops to educate users on applications and promote adoption across the organization.
* Provide technical support and troubleshooting for the applications, ensuring system stability and performance.
* Stay updated on the latest trends and advancements in Microsoft technologies, recommending and implementing improvements to enhance productivity and efficiency.
* Able to think holistically about project goals to design a working bespoke solution.
Qualifications
Required qualifications:
* Experience in designing and implementing IT solutions, including customization and configuration.
* Good understanding of supply chain processes.
* Ability and desire to work in a fast-paced, dynamic environment.
* Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
* Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
* Flexible within business hours and ability to work under pressure.
* Logical thinking and detailed problem-solving ability.
* Excellent organisational skills with the ability to work independently and manage multiple projects simultaneously.
* 2+ years’ experience using ERP, CRM, WMS, TMS systems.
* Familiarity with healthcare and logistics industry-specific regulations and compliance requirements.
Desired qualifications:
* Preferable experience with Microsoft Dynamics 365 Finance & Supply Chain Management, Microsoft Dynamics 365 CRM, SharePoint, Power Platform, and other related Microsoft technologies.
* Preferable knowledge of test management, non-functional testing, and automated testing.
* Experience with cloud technologies is a plus.
* Relevant Microsoft certifications (e.g., Microsoft Certified: MB-300: Microsoft Dynamics 365 Finance and Operations Core, MB-310: Microsoft Dynamics 365 Supply Chain Management, Dynamics 365, Microsoft Certified: Power Platform, etc.) is a plus.
* Eager to learn and build skills.
* Ability to understand/dissect organizational culture and tailor communication and processes to successfully navigate the same.
* Time Management, Organization, Execution, Written, Verbal and Communication Skills
* Experience with Agile and Scrum methodologies.