Spanish Speaking Customer Operations Executive Location: Nottingham (Hybrid – flexible working) Salary: £28,000 – £30,000 basic bonus excellent benefits The Company Our client is a leading international sports brand, with products recognised and loved across the globe. With strong growth across Europe, they are expanding their team and seeking a talented Spanish Speaking Customer Operations Executive to play a key role in their success. The Role As Customer Operations Executive, you’ll take ownership of a portfolio of business accounts and brands, acting as the main point of contact for customers. You’ll ensure a smooth order-to-delivery process while building strong, long-term relationships. This is an exciting opportunity for a proactive, customer-focused professional to develop their career in a fast-paced, international environment. Key Responsibilities: Be the primary contact for business customers Build and maintain strong partnerships with key accounts Manage the end-to-end order lifecycle – from placement to fulfilment Organise and track orders, ensuring accuracy and on-time delivery Coordinate stock allocation, logistics, and distribution centre requirements Provide regular updates to customers, resolving issues proactively Process order changes, cancellations, credits, debits, returns, and value-added services Candidate Profile We’d love to hear from you if you have: Fluency in Spanish and English (written & spoken) – essential Strong organisational and time management skills Previous experience in B2B customer service or order management (preferred) Excellent communication and relationship-building abilities Confidence managing multiple accounts in a fast-paced environment Good IT skills – SAP experience is a big plus A full UK valid visa – must already have the right to live and work in the UK (visa sponsorship is not available ) Salary, Benefits & Working Hours £28,000 – £30,000 basic discretionary bonus Benefits include: 25 days holiday (increasing with service) option to buy more Brand discounts Family-friendly benefits Health & wellbeing perks Travel perks – season ticket loan, cycle to work, electric car scheme How to Apply If you are a motivated Spanish speaker with a passion for customer service, we’d love to hear from you! Send your CV and covering letter to: Jonathan Grimes