Overview
This role is responsible for managing the daily operations of the Intensive Personalised Support (IPS) service, with a primary focus on building and strengthening referral pipelines from external stakeholders. The role coordinates a cohesive team to ensure effective intervention delivery and works with individuals from diverse backgrounds, including those with learning disabilities and challenging behaviours. A major emphasis is placed on developing and nurturing relationships with external partners to increase referrals and ensure the service reaches those who need it most.
This role is ideal for a passionate, highly organised individual who excels in multitasking and thrives on making a meaningful impact while driving the growth and efficiency of a vital support service.
Main duties and responsibilities
* Coordinate incoming referrals to the IPS service, ensuring high-quality behavioural support for children, young people, and families.
* Build relationships with external stakeholders, promote the service, and represent it at professional events.
* Review assessments and evaluations; collaborate with clients and professionals to implement effective interventions.
* Act as Head of Service when needed, supervise and coach staff, contribute to recruitment and training, and manage daily operations including case allocations and scheduling.
* Ensure service efficiency, maintain accurate records, and implement ABL policies.
* Provide proactive risk management, on-call support, and participate in service growth and promotion.
* Support duties may extend to other reasonable responsibilities as needed.
About us
ABL is an exciting fast-paced, growing community health organisation. We are an experienced, CQC registered provider of community health services, delivering evidence-based, innovative, effective and relevant health care services in partnership with individuals, communities and stakeholders.
Details
Date posted: 21 October 2025
Salary: £32,000 to £34,000 per year
Contract: Permanent
Working pattern: Full-time
Location: 71 Redgate Way, Farnworth, Bolton, BL4 0JL
Job responsibilities (condensed)
* To support the Head of Service in the development, management and delivery of an efficient IPS service for children/young people and adults with enhanced needs and behaviours, including deputising in the Head of Service’s absence.
* Lead operational delivery and ensure the service meets high standards of intervention and coordination.
Skills & competencies
* Leadership and management skills
* Strong organisational skills
* Excellent communication and interpersonal skills
* Problem solving and critical thinking
* Emotional intelligence and resilience
Experience
* Essential: Experience of management in an OFSTED/CQC registered environment; understanding of Health, CCGs, and local authorities; familiarity with CQC governance; experience in health and social care; ability to communicate complex information clearly.
* Desirable: Experience of working with children/young people and families in a community setting; safeguarding experience in a therapeutic context.
Qualifications
* Essential: Minimum of 2 years in a managerial/supervisory role
* Desirable: Registered Social Worker; Level 5 or above management qualification
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a DBS check will be submitted where required.
Note: This description consolidates content from the original job description and removes extraneous boilerplate and repeated sections to provide a clear, focused outline of duties, requirements, and details.
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