Overview
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Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed. So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll stay on top of your game. You recognise that our members have a certain standard when it comes to their fitness experience and you’ll be focused on delivering a consistent, positive environment.
Join us and we can offer you benefits such as flexible working hours, training and development opportunities, and a range of wellness and employee assistance options.
Responsibilities
* Maintain cleanliness and presentation of studios, gym floor, and pool area; ensure safety and hygiene standards are met.
* Deliver outstanding guest experience and respond to member needs to support a positive fitness environment.
* Be prepared to take action and perform rescues to ensure member safety in the pool area.
* Support a lively, welcoming atmosphere that reflects the Village Way and high service standards.
Qualifications / Requirements
* A passion for hospitality, leisure and fitness with a customer-focused mindset.
* Strong communication skills with the ability to talk to everyone with a smile.
* Solutions-oriented with an eye for spotting issues before they occur.
* Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe.
Please note - All offers are subject to a successful DBS check in this role.
Benefits
* Complimentary health and wellness membership for you and a family member/ friend at your home Club.
* Discounts on overnight stays, food and drink, and other staff perks.
* Excellent training and development programmes and a varied training platform.
* Flexible working hours and a supportive, inclusive work environment.
* Employee assistance programme, mental health support, and wellbeing benefits.
* Company pension and life insurance.
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