Job Summary
Amrita Nutrition is a distributor and retailer of high-quality health supplements. We have offices in Sheffield and Amsterdam, where we support the health and well-being of over 100,000 people by providing access to premium products and education through our online platforms Amrita Nutrition and Supplement Hub.
Our mission is simple: to grow the positive impact of natural healthcare.
We will do this by being an ethical, values-driven organisation that speaks with authority and credibility on natural health matters and provides a great service to our customers.
We are looking for a proactive communicator with a strong foundation in nutrition to grow our offer to customers by offering leading technical support to our customers.
Practitioner & Customer Support
* Handle inbound order-taking over the phone.
* Resolve customer queries
* Proactively recommend relevant products based on customer needs
* Provide support to practitioners and clients, including product recommendations
* Offer product alternatives for out-of-stock items to maintain continuity of care.
* Support with practitioner onboarding calls
* Interpreting test results from diagnostic partners and recommending products.
* Processing Practitioner applications
Lead Generation & Outreach
* Conduct outbound calls to clinics and unregistered practitioners, introducing them to Amrita and promoting the benefits of joining our practitioner network
Education & Events
* Support educational events and virtual learning opportunities as required
Content Creation & Communication
* Support in writing engaging blogs and educational articles to support both customer education and brand visibility.
* Craft compelling social media captions and content and assist in planning to enhance reach and engagement.
* Assist in campaign and product launch execution with the marketing team, including messaging and practitioner outreach.
* Maintain accurate and current product information, and stay up to date on new product launches and trends.
Community Management
* Manage and nurture online Amrita Practitioner Community, fostering conversation, education, and peer connection.
* Actively participate in practitioner discussions, offering guidance, answering product questions, and sharing useful resources.
Experience & Skills:
* Previous experience as a Nutritional Therapist
* A qualification in nutrition - Related to functional medicine
* Excellent communication skills—written, verbal, and interpersonal.
* Demonstrated ability in content creation (e.g., blog writing, social media, educational articles).
* Strong organisational skills
* Comfort with outbound calling and lead generation activities.
* A passion for natural health and practitioner education.
Terms
Salary: £30,000-£35,000 p.a dependent on experience.
Working Hours/Location: 37.5 hours/week (Monday to Friday) - Office based, Sheffield
Holiday: 30 days + statutory holidays
* Enhanced pension (10% Employer Contribution)
* Company-wide profit share scheme
* Cycle to work scheme
* Private medical insurance
* Health cash plan