Customer Service Representative – Advertising location 14/20 Regent Road, Morecambe, England, LA3 1QG
Contract type: Part‑time
Hours: 15 per week
Salary: £12.75 per hour
Responsibilities
- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with customers and providing excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening/closing activities as required
Working Patterns
Shifts run Monday to Sunday from 8am to 10pm on a rota basis. Evening and weekend work may be required.
Qualifications
- Age 18 or over (legal requirement)
- Strong passion for delivering excellent customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life
Benefits
- Annual pay review and performance bonus scheme
- 28 days holiday annually (pro rata) plus a paid birthday day off
- Pension plan with a 4% employer match
- Discounts at high‑street shops, cinemas and holidays
- Training and development opportunities with career progression within the company
