Our client is looking for an experienced Financial Services Administrator to join their supportive and friendly team in Horsham. This is a fantastic opportunity for someone who thrives in a professional yet relaxed environment and is looking to develop within a close-knit and experienced firm. About the Role You'll play a key role in supporting our Financial Advisers by delivering high-quality administrative support across pensions and investments. Your attention to detail and client-first attitude will help ensure a smooth and efficient client journey from start to finish. Key Responsibilities Provide comprehensive administrative support for Financial Advisers. Manage and maintain client records within our CRM system. Prepare annual review packs – reports via Dynamic Planner Draft post review letters Process new business applications and ongoing client transactions, including fund switches, income and withdrawals. Keep clients updated throughout the process. Skills & Experience Required Previous experience within the Financial Services industry is essential. Strong organisational skills with a methodical and accurate approach. Ability to work under pressure and manage multiple tasks efficiently. Excellent communication skills across all levels. A genuine team player with a high level of integrity. What We Offer Salary of £30,000 – £35,000 (dependent on experience). 23 days holiday (increasing annually to 25 days), plus bank holidays. Death in Service (DIS) & Income Protection. Company Pension. Discretionary bonus scheme. Parking is available nearby.