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Supply chain and customer service lead

Hengoed
Permanent
OGM Moulding Innovation
Service
£30,000 - £40,000 a year
Posted: 2h ago
Offer description

£30,000 – £40,000 | Permanent | Full-time | Office-based

Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW

What's included:

Company pension

28 days holiday (including bank holidays

On-site parking

A role with real scope to grow into a leadership position

ABOUT THE COMPANY

OGM is a South Wales-based manufacturer with a solid track record and a team that genuinely takes pride in what it produces. The business has been growing steadily, and the people here work hard, look after each other. This isn't a role where you'll be a number.

As the business grows, so does the complexity of keeping everything running smoothly. This role sits at the heart of that - owning the relationship between customers and supply chain, and making sure both sides of that equation stay on track.

WHAT YOU'LL BE DOING

You'll:

Take full ownership of production planning and scheduling

Manage sales orders, works orders, purchase orders and delivery schedules

Liaise directly with customers to manage orders, priorities and delivery commitments

Manage purchasing and supplier relationships

Work closely with production and warehouse teams to hit on-time delivery targets

Identify and implement process improvements across supply chain and customer service

Support and develop the team around you as the function grows

WHAT YOU'LL BRING

Essential:

Proven experience in planning, purchasing and customer liaison within a manufacturing or operational environment

Strong working knowledge of ERP or MRP systems

A track record of managing delivery schedules and supplier relationships

Confident communicating with customers, suppliers and internal teams at all levels

Useful, not essential:

Experience leading or developing a small team

Exposure to process improvement or systems change projects

BENEFITS AND WORKING ENVIRONMENT

Financial: £30,000–£40,000 salary | Company pension scheme

Stability: A permanent role with a settled, long-serving team in a growing business

Development: Opportunity to grow the position as the function develops around you

Practical: On-site parking | 28 days holiday including bank holidays

Early finish Fridays

WORKING ARRANGEMENTS

Location: Unit 6, 7 West Rd, Penallta, Hengoed CF82 7SW

Contract: Permanent | Full-time | Office-based

Hours: 8:00-16:30-Monday to Thursday. 8:00-2:00- Friday

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