Salesforce Administrator
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Love getting stuck into systems and making things better?
At Dogs Trust, we’re looking for a hands‑on Salesforce Administrator to support a growing platform of 1,200+ users, keep things running smoothly, and deliver small but impactful improvements every day. Real opportunities to specialise in areas like Marketing, Operations or Finance and grow your career.
Application Deadline: 31 December 2025 | Department: IT | Employment Type: Fixed Term – Full Time | Location: London (Hybrid) | Compensation: Circa £40,000 per year + Benefits
What does this role do?
* Handle day‑to‑day Salesforce incidents, requests and user support via the ITSM tool, fixing issues and making small configuration changes.
* Maintain and improve Flows and automation, including troubleshooting errors, simplifying complex processes, and testing changes in sandbox.
* Support data quality and reporting, including basic reports, imports/exports, and identifying repeat data issues.
* Follow governance, security and release processes to ensure access, changes and data are controlled, auditable and compliant.
* Proactively suggest improvements, support BAU optimisation, and develop expertise in a specialist area such as Finance, Marketing or Operations.
This is a fixed‑term role until 28 February 2027. Interviews are provisionally scheduled for 12 and 19 January 2026.
Could this be you?
You’ll have solid experience in Salesforce Administration within a multi‑team organisation, ideally supported by an Administration certification, with hands‑on experience building, debugging and fixing Flows alongside core configuration. You’ll be confident managing profiles, permission sets and SSO‑aware access, able to build reports and dashboards when needed, and have a sound understanding of GDPR in a CRM context. You’ll also communicate clearly through ITSM/Jira updates and share a strong commitment to the aims and objectives of Dogs Trust.
A Little About Us
You’ll be part of a skilled and supportive IT team that values curiosity, creativity and collaboration. We work across a variety of exciting initiatives: from developing digital platforms that help dog owners to enhancing volunteer and data systems that expand our impact. Our culture is friendly, flexible and purpose‑driven, with most of your time spent working from home and focusing on collaboration days in our London office. It’s an environment where people share ideas, learn from each other, and take pride in building technology that truly makes a difference.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four‑legged friend gets the love they deserve. We’ll never put a healthy dog down. Our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we’re committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities and cultures and believe that a diverse workforce helps us to achieve our mission. If there’s anything on your mind or any adjustments you may need, feel free to send us an email at jobs@dogstrust.org.uk. We’re here to support you every step of the way.
To apply for this position please click the APPLY NOW button. Our application process requires you to submit a personal statement explaining your interest and suitability for the role.
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