Christmas Customer Assistant - Through The Night Food - Leeds White Rose
Join to apply for the Christmas Customer Assistant - Through The Night Food - Leeds White Rose role at Marks and Spencer
All the details Unsocial Hours Premium of £3 per hour paid for hours worked between 2200-0600. We cannot accept applications from candidates under 18.
Working Pattern Due to operational requirements, all successful candidates will be asked to work up to full time during the weeks commencing 14th and 21st December. Thursday 2100-0600; Friday 2100-0600; Saturday 2100-0600.
Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.
Key Accountabilities
* Serve our customers efficiently, both on the shop floor and at service points
* Keep the store clean and tidy, ensuring that our shelves are always stocked with product
* Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
* Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store
* Build expert product knowledge to sell and recommend our products and services
* Training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
* High levels of customer service
* Committed to delivering excellent work with great attention to detail
* Open to and acts upon feedback, asking for this regularly
* Takes accountability for planning and managing own workload efficiently
* Strong communication skills
* Adaptable to changing situations
* Builds positive relationships by being a good listener
* Good level of digital capability
Everyone’s Welcome M&S is ready to push boundaries to lead the retail industry into a greener, faster, more inspiring digital era. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy and welcome flexible working. If you require reasonable adjustments to any part of our recruitment process, please share those requirements with us when completing your application.
#Christmas
Seniority level
Entry level
Employment type
Part-time
Job function
Other
Industries
Retail
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