Overview
Systems Officer – Rugby – Contract – Negotiable salary – Potential for Temp to Perm. Our client is looking for an experienced Systems Officer. Once a week on site at Rugby Town Hall. Rates flexible depending on experience.
Visit our website for more opportunities: colbernlimited.co.uk.
Responsibilities
* Build reports from Civica Cx.
* Complete annual statutory reports pulled from Cx such as LADR & LAHs and check data within these reports.
* Manage upgrades through testing and moving into live system, feeding back and resolving issues as they arise.
* Launch new features and modules such as SMS messaging and the tenant portal.
* Continue developing the data on Cx such as adding leaseholders.
* Day‑to‑day account management: decide when a support call needs to be logged, log it, discuss with the Civica support desk and internal colleagues, and resolve the issue.
* Set up and delete new users and restrict permissions.
* Liaise with finance colleagues to ensure payments go to accounts.
* Deal with Cx queries from users and fix issues.
* Work on interfaces with different systems where data needs to pass between.
* Attend Cx events such as PEG and interact with other users on the User Group to represent the Council's interests.
* Manage year‑end processes on Cx – rent increases, changes to direct debits, exchanging data with the Benefits IT system.
Requirements
* Familiarity with the front‑end and back‑end functions of Civica Cx Housing.
Application Process
The first part of our recruitment process is to send your CV. Should you be shortlisted, Colbern Limited will contact you within 5 days or may contact you about other job opportunities.
Colbern Limited along with our clients are an equal opportunities employer.
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