Job Description
Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.
In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.
What we’re looking for:
* Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
* Strong understanding of the challenges faced by families of children with SEND
* Excellent communication, organisational, and writing skills
* Comfortable working independently and remotely
* Experience using Charitylog or similar CRM systems
This is a fantastic opportunity to make a real difference in the lives of families who need it most.
In return, you’ll receive:
1. £28,000 pro-rata salary (actual salary £22,400)
2. Part-time, 28 hours ...