MKM is the leading independent builders’ merchant in the UK, established in 1995. We have more than 135 branches and over 3,200 employees nationwide. We are constantly striving to recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone.
This is an area with great potential for development and growth. We are looking for an experienced person to drive this area of the business forward. Working in our brand new showroom in our soon‑to‑open East Edinburgh branch, you will bring a passion for design and customer service; a driving licence is essential.
Duties And Responsibilities
* Guide customers through the full kitchen and bathroom design and sales process.
* Listen to customer needs and ensure their requirements are met.
* Identify and recommend products best suited to customer needs.
* Ensure customer satisfaction.
* Pro‑actively generate new business.
* Provide excellent customer service.
* This role will include working alternate Saturday mornings.
Qualifications And Skills
* Previous experience working in a similar role is essential.
* Sound knowledge of kitchen and bathroom products.
* Experience using 20‑20 Fusion planning software or similar.
* Confidence dealing with customers.
* The ability to build great customer relationships.
* Excellent communication and interpersonal skills.
Benefits
* A competitive pay package.
* Generous discretionary bonus scheme.
* Substantial staff discounts.
* Training and development opportunities.
* Holiday scheme which rewards length of service.
* Holiday purchase scheme.
* Perkbox discounts.
* Contributory pension scheme.
* Financial planning support.
* Cycle to work scheme.
* Free parking.
* Enhanced maternity.
* Enhanced paternity.
* Employee assistance programme.
* Mental health support.
If you need any help, call 04182 262280.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Building Materials
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