An exciting opportunity has arisen for a Service Advisor to join an independent vehicle service and repair garage specialising in maintenance and diagnostics for premium cars while also servicing a range of other vehicles.
As a Service Advisor, you will be supporting the service department to ensure smooth daily operations and excellent customer experience.
This full-time role offers a salary range of £28,000 - £34,000 and benefits.
You will be responsible for
Managing customer bookings via phone and online and updating the service diary.
Liaising with workshop managers and technicians to coordinate jobs efficiently.
Sourcing parts, calculating labour costs, and preparing accurate job pricing.
Building and upselling customer work, including preparing vehicle reports.
Supporting front-of-house operations to maintain seamless customer experience.
What we are looking for
Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Parts Advisor or in a similar role.
Ideally have 3 years of experience within a volume specialist or prestige automotive brand.
Strong understanding of motor vehicles and the automotive trade.
Skilled in customer engagement and handling enquiries professionally.
Shift:
Monday - Friday: 8am to 5.30pm
1 in every 3 Saturdays: 8.00am to 1.00pm.
1 hour lunch break
What’s on offer
Competitive salary.
22 days Paid holidays and bank holidays.
Company pension scheme.
Employee discounts
Free on-site parking.
This is a fantastic opportunity to progress your career in a supportive and fast-paced automotive environment.
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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003