Job Description
As our Scheduling Coordinator, you’ll play a vital role in ensuring our clients receive consistent, high-quality care by managing and coordinating schedules with precision and empathy. You’ll be the bridge between our clients, Care Professionals, and internal teams—making sure everything runs smoothly and efficiently.
What You’ll Do
1. Create and manage schedules that meet both client needs and staff availability
2. Consider travel time, holidays, training, and last-minute changes
3. Match Care Professionals to new clients and arrange introductions
4. Maintain continuity of care with consistent staff and timings
5. Communicate schedule updates across teams quickly and clearly
6. Build strong relationships with clients and Care Professionals
7. Work closely with recruitment and care teams to ensure staffing levels
8. Keep accurate records using our scheduling system (e.g. People Planner)
9. Support the on-call rota (1 in 6 evenings/weekends) and visit clients if needed
10. Ensure compliance with equality, diversity, and inclusion policies
What We’re Looking For
11. Experience in scheduling (home care, healthcare, logistics, or similar)
12. Strong IT skills (Microsoft Office, CRM systems, People Planner)
13. Excellent communication and teamwork skills
14. Calm, organised, and detail-focused under pressure
15. Able to multitask and work independently
16. Positive, resilient, and quick to build rapport
17. Full UK driving licence and access to a vehicle
18. Right to work in the UK (no sponsorships available)
Qualifications
Additional Information
Are you a detail-driven, resilient, and people-oriented professional eager to make a real difference in the care sector? We’re looking for a Scheduling Coordinator to join our passionate team, playing a key role in delivering outstanding service to both our clients and Care Professionals.
Please note, this position is subject to an enhanced DBS disclosure. For further details, feel free to contact our office on 01633 740028