Room Assistant
Village Hotels
Location: Elstree, Hertfordshire. Status: Permanent, Part-time role. Hours: 17 hours per week.
Overview
Our Housekeeping team plays a critical role in making sure our guests are wowed when they walk into our hotel bedrooms. We value cleanliness and seek Housekeepers who leave no pillow unturned, no drawer unchecked and no bed creased. Our teams are full of fun, energetic people who go one step further. We create lively, modern spaces for guests to work, eat, relax, play and exercise, with hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon.
Responsibilities
* Deliver high standards of cleanliness and presentation in hotel bedrooms and communal areas.
* Work efficiently to meet standards and exceed guest expectations.
* Collaborate with other departments to ensure a smooth guest experience.
Benefits
* Complimentary Health and Wellness Membership at your home club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49 including breakfast.
* 50% discount on Food and Drink purchased on or off shift at Village Hotel Pub & Grill.
* 30% discount on and off shift in Village Hotel Starbucks stores.
* Excellent training and development including Rising Stars and Talent Academy programmes.
* Training across several hotel areas with our Mobile Gaming training platform.
* Discounts and cashback offers on many High Street brands and supermarkets.
* A range of Well-being and Healthcare benefits and monthly well-being programmes.
* Mental wellbeing support with mental health first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours and a fun, supportive and inclusive work environment with regular team events.
* Reward and recognition schemes, anniversary rewards, and additional perks.
* Electric car salary sacrifice scheme.
* Have your birthday off guaranteed.
* Discounted Health Cash plan and Sick pay Insurance.
* BIG People Days to celebrate and recognise employees and local communities.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
What we need from you
* Always look to go one step further and exceed expectations.
* Enjoy learning about our guests to make their experience personal.
* Work fast and efficiently without compromising on standards.
* Have a good eye for detail.
* Work as part of a team and build strong relationships with other departments.
* Relish responsibility and take ownership of your performance and customer satisfaction.
* Have an infectious smile and an awesome personality!
About the Company
London is the global city that really does have it all, including museums, historic buildings, theatres, arenas, bars, restaurants, sporting venues and some of the best shopping in the world. Located in Elstree, our hotel is less than a 20-minute drive from the Warner Bros Studio Tour. Nearby towns include Watford and St. Albans with its cathedral.
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