Overview
Store Assistant - 12 Hours - Sweaty Betty
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. Our stores operate across many countries, with a focus on delivering an exceptional customer experience tied to our brands, including Sweaty Betty.
Our team members are the beating heart of our stores, bringing passion to work every day and ensuring an amazing experience for every customer. Your core responsibility is to help customers enjoy their time in store, whether by helping them pick a new pair of shoes or styling an outfit.
Key Responsibilities
* Creating amazing experiences for customers through authentic service that leaves a lasting impression.
* Achieving sales targets and performance metrics.
* Interacting with customers and educating them on products to build rapport and relationships.
* Store standards – maintaining front and back areas, visual merchandising, managing deliveries, stock replenishment, supporting loss prevention, and adhering to health and safety procedures.
* Cash management and adherence to security, health & safety, and stock accuracy policies.
* Encouraging customer loyalty by discussing upcoming collection launches and collecting customer data.
Knowledge, Skills And Abilities Required
* Flexible schedule and availability to work weekends and holidays
* Retail sales experience is preferred but not required
* Passion for our brands and brand lifestyles
* Excellent communication skills
* Positive and professional attitude
* Enthusiasm to learn and share product knowledge
* Ability to work well under pressure in a fast-paced, sales-driven environment
US Candidates Only
* Performing duties consistent with the Company’s AAP/EEO goals and policies
* High School diploma or equivalent
Working Conditions
* Retail environment
Benefits / Extras
* Generous clothing allowance
* Excellent training & development opportunities
* Quarterly bonuses
* 60% off all Sweaty Betty merchandise
* 25 days holiday (pro-rated if part-time)
* Refer a Friend bonus scheme
* Season Ticket Loan
* Access to Retail Trust - advice & support tool
* Dedicated budget to attend fitness classes (per store)
* Access to Sample sales
* Health Cash Plan with Medicash available to Sweaty Betty UK employees (probation required)
* Enhanced Family Leave policy
DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion, and strive for equity in our business. We are committed to equal employment opportunities and to considering ALL applicants for jobs.
Our DEI mission is to embed diversity, equity and inclusion at the heart of our business. We aim to create a culture of belonging and continuously learn, develop and challenge ourselves and our partners. We are on a journey and are committed to making long-lasting changes together.
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