£28,000 – £32,000 per annum (depending on experience)
* Company pension & healthcare scheme
* 33 days annual leave (including bank holidays)
* Financial loyalty bonus
* Monday to Friday, 8:00am – 5:00pm (office-based)
The Role
As a Works Administrator, you will play a key role in supporting the smooth coordination of jobs, engineers, and client communications. This is a fast-paced position where attention to detail and strong organisational skills are essential.
🔧 Key Responsibilities
* Creating and raising jobs from sales handover documentation
* Scheduling engineers and ensuring maximum utilisation of resources
* Managing engineer diaries and allocating work effectively
* Reviewing and checking job paperwork on a daily basis
* Monitoring job progress and escalating issues where required
* Chasing outstanding paperwork and overdue jobs
* Issuing approved documentation and certificates to clients
* Verifying lab reports and ensuring accurate sample bookings
* Preparing jobs for invoicing, ensuring all details are correct
* Liaising with management on client queries, missed visits, and additional charges
* Handling incoming calls and directing enquiries appropriately
* Maintaining accurate records and confirming bookings with clients
* Producing weekly and historical reports to track job completion
* Supporting the team with general administrative tasks and queries
What We’re Looking For
* Strong organisational and time management skills
* Excellent communication and attention to detail
* Ability to multitask and work in a fast-paced environment
* A proactive and team-oriented approach