Job Description
We are seeking a skilled IT & Telecoms Field Engineer to join our team. As a Field Engineer, you will be responsible for installing and maintaining IT and telecoms solutions at client sites.
This role involves a mix of on-site fault support and on-site implementation work. You will be working with a range of products and services, and may be required to lead on planning installation work including surveying, inputting to solution design/quoting, and providing a statement of works.
You must be a highly motivated engineer with a 'can do' attitude and a thorough, logical and proactive approach to planning and preparing projects and delivering quality installations. You should have sufficient skills in core product and service areas to bring varied solutions to fruition on time and to customer satisfaction.
Main Responsibilities:
* Installation of IT and telecoms solutions
* Onboarding of managed support services
* Remote and on-site support of customers
* Planning and managing installation projects
* Assisting sales and customers with solution design and recommendations
* Working with CRM system to document and update project and service tickets
* Driving sales opportunities from technical operations
Required Skills and Qualifications:
* Field experience
* Physical equipment installations (routers/switches/firewalls/servers/cables)
* Installing IT hardware and services
* Installing phone systems (high priority)
* Wi-Fi installation and configuration (Ruckus and Ubiquiti/Unifi preferred)
* Knowledge of SIP and broadband
Benefits:
* Company car for work and personal use
* Fuel expenses reimbursed for work activities
Salary: £26,000 - £34,000 Depending on Experience