Title: Administrator
Type: Temporary (initially 8-12 weeks)
Hours: Full Time(Monday Friday 35 hours per week)
Salary: £14.34 per hour
Details:
Our client is looking to appoint an experienced Administrator, initially on a temporary basis for approximately 2-3 months. The purpose of the role is to deliver a consistently high level of administrative service to staff and customers and to achieve all set objectives.
Duties include:
1. Provide a front-line response to customers.
2. Coordinating the internal phone system, answering and directing calls.
3. Provide general administrative support to all functions.
4. Accurately record all complaints, seek to resolve with the aim of front-line resolution on complaints received. Ensure complex complaints are allocated to the nominated complaint handlers.
5. Assist colleagues with the collation of performance data and statistics.
6. Support Business Services admin function specific tasks as and wh...