Job Summary
An exciting opportunity has arisen to lead a newly created team of medical secretaries, to support CAMHS medics, reporting to the Associate Medical Director. The role is offered at 25 hours per week across 4 or 5 days and is office based. The appointee will have a main base and will be expected to travel to other bases across Herefordshire and Worcestershire on a regular basis.
You will be friendly and approachable with excellent communication skills. You will have great IT skills and a keen eye for detail and accuracy. You will have significant experience of leading a team of people effectively and be able to exercise tact and discretion where necessary.
A typical day could include completing administration tasks for a part‑time medic, minuting of meetings, using ESR for effective line management, using Rio to support patient‑related activities, monitoring inboxes and ensuring communication is of the highest standard, and running reports using Aero or other relevant systems.
If you are positive and forward‑thinking and able to work autonomously, as well as part of a team, we would love to hear from you.
If you would like to discuss this informally, please get in touch with Dr Katie Powell on .
Main duties of the job
* Complete administration tasks for nominated medic
* Demonstrate effective IT skills to undertake a variety of administration tasks such as diary management, coordination of meetings, initiating responses to routine correspondence, gathering and presenting data.
* Demonstrate excellent attention to detail.
* Prepare and distribute agendas and take formal minutes.
* Deal with incoming and outgoing mail, including e‑mail.
* Use tact and discretion where necessary and ensure confidentiality is maintained.
* Undertake small‑scale project work, as required.
* Use ESR to oversee the effective running of the department.
* Lead, line‑manage and coordinate administration staff across the department, including carrying out supervision and appraisals.
* Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
* Use your initiative and take responsibility for yourself and the quality of your work and the service you provide to patients, colleagues and stakeholders.
About Us
At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.
Our people (all 4,500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.
We will support you to thrive; offer flexible working options for a great work‑life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.
What we offer
* 27 days leave plus bank holidays, increasing up to 33 days with long service
* Generous NHS pension and enhanced pay when you work unsocial hours
* Flexible and agile working opportunities
* Great maternity, paternity, and adoption support
* Wide range of supportive staff networksHealth and wellbeing opportunities
Job locations
* Redditch Town Hall, Walter Stranz Square, Redditch, B98 8AH
* Aconbury Worcester, Charles Hastings Way, Worcester, WR5 1DD
* Benet Building, Ruckhall Lane, Belmont, Hereford, HR2 9RP
Employment details
* Pay scheme : 31 049 £ to 37 796 £ a year pro rata
* Band: 5
* Contract: Permanent
* Working pattern: Part‑time
* Reference number: C9798‑1878
* Date posted: 08 December 2025
* Trust is unable to provide sponsorship to work for this role; to apply you must have current right to work in the UK.
Qualifications
* Educated to Degree level in a relevant subject or significant relevant experience in a senior administration role combined with recent continuing professional development.
* I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.
Skills & Abilities
* Ability to challenge poor behaviour
* Ability to praise and be supportive to others
* Supervisory skills
Knowledge
* Knowledge of the full range of administrative/secretarial procedures
* Knowledge of organisational policies and procedures
* Extensive knowledge of Microsoft Office – Word, Excel, Outlook
Additional criteria
* Willingness to commit to continuing professional development
* Tact and discretion for dealing with confidential information
* Ability to meet the travel requirements of the role
* You understand that we will not provide sponsorship to work for this role.
Experience
* Significant recent Senior Administrative/Secretarial experience (usually demonstrated by a minimum of 3 years experience at this level)
* Significant experience of supervision/management of staff
* Developing and managing admin systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Herefordshire and Worcestershire Health and Care NHS Trust
Redditch Town Hall, Walter Stranz Square, Redditch, B98 8AH
Website: https://www.hacw.nhs.uk/careers
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