Salary: £30,000 - 30,000 per year Requirements: Experience in a successful customer-facing role, such as sales, retail, or hospitality. College-level qualification in IT, such as A-Level Computer Science, A-Level Information Technology, T-Level Digital/IT, or BTEC Level Nationals Level 3 Computing or IT. Good experience using Microsoft Office, including Word, Outlook, Excel, and PowerPoint, with strong computer literacy. Ability to learn new skills quickly. Strong attention to detail. Ability to work using own initiative. Confident communication skills when dealing with customers. Knowledge of cloud technologies. Awareness of Microsoft products such as Microsoft 365, Azure, and Dynamics. Desirable: university degree in a computing subject. Desirable: experience working in an MSP environment. Desirable: experience gathering requirements and interpreting customer needs into a Microsoft solution. Ability to build effective working relationships across internal teams, including pre-sales, operations, and project management. Excellent communication, negotiation, and stakeholder management skills. Self-starter with a results-driven mindset and a passion for technology. Proficiency in CRM tools and Microsoft Office Suite. Responsibilities: Assist customers and sales staff with Microsoft and cloud sales opportunities. Administer customer licensing, software, and cloud queries, and complete orders. Engage customers around new opportunities and identify opportunities within existing accounts. Support our cloud growth strategy by targeting mid-market and enterprise clients with Microsoft products and solutions. Manage Microsoft licensing tasks, including renewals, license purchases, billing queries, and portal administration. Administer cloud vendor partner centre portals. Help customers with Microsoft cloud support queries and resolve issues. Provide guidance on suitable products across the cloud technology stack, including Azure Services, Microsoft 365 licenses, Microsoft Server and Data Centre licenses, Microsoft Applications, and Acronis Cloud Solutions. Build direct relationships with our Microsoft customers and respond to product suitability queries. Attend customer scoping calls and involve pre-sales resources where needed. Attend quarterly Microsoft business reviews with account managers. Work with marketing to support Microsoft and cloud technology events and create marketing materials. Support our sales team across the cloud portfolio and cloud managed services. Conduct customer scoping calls to gather requirements and propose the best Microsoft or cloud solution. Create Microsoft business proposals and quotes in Pandadocs for our customers. Advise sales staff to help achieve the best outcome for our customers. Support our Microsoft and cloud managed service customers. Work closely with Microsoft and our partners to drive further business and rebate. Maintain and improve licensing knowledge through certification. Adhere to our quality and business processes. Attend customer sites or our offices as needed for work or meetings. Maintain accurate records in CRM and report on sales performance. Technologies: Azure Cloud CRM Excel Support Marketing Microsoft 365 Network Office 365 DevOps More: We are a leading provider of advanced secure connectivity, network infrastructure, and Microsoft solutions, helping businesses stay agile, secure, and connected in a digital-first world. As we expand our footprint, we are hiring a driven and strategic Junior Cloud Account Specialist to support growth and open new doors in the B2B market. This is a junior role with a comprehensive training plan designed to build Microsoft product knowledge, cloud skills, and solution selling capability, making it an ideal opportunity for someone starting a career in technical sales. We offer a competitive base salary with uncapped commission, a flexible working environment, ongoing training and professional development in CRM, Microsoft 365, Microsoft Azure, Acronis, and sales, along with the opportunity to work with leading-edge technologies. Our team culture is supportive and collaborative, and our benefits include generous holidays, Bupa Cashplan, an Employee Assistance Program, life cover x4, and pension. last updated 24 week of 2026