Pool Manager - Essex Join our team at the Orchards Holiday Village close to the maritime town of Brightlingsea on the 'Essex Sunshine Coast'. St Osyth, Clacton-on-Sea, Essex CO16 8LJ GBR Job Details Position: Pool Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Make a splash with your leadership skills as our Pool Manager, where you'll oversee safe, memorable, and enjoyable swimming experiences for every guest. In this role, you'll be leading from the poolside, motivating and supporting your team to deliver outstanding service and ensuring high standards are maintained at all times. You'll manage performance by coaching and developing your team, tackling challenges head-on, and ensuring compliance with all health and safety regulations. From scheduling lifeguards and managing resources to keeping pool facilities safe, clean, and guest-ready, you'll play a key part in making every swim a positive experience. Key Responsibilities Team Leadership: Lead, motivate, and support the pool team to deliver excellent service and achieve targets Guest Experience: Ensure top-tier guest satisfaction by creating a safe, welcoming, and enjoyable swimming environment. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee lifeguard scheduling, budgets, and poolside resources to maximise efficiency. Compliance and Safety: Maintain strict adherence to health and safety regulations, pool operating procedures, and company standards. Problem Solving: Quickly resolve any operational issues to ensure the smooth running of pool operations. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Requirements - Proven experience in roles such as Swimming Pool Manager, Senior Lifeguard, or a similar leadership position in Sports, Leisure or Hospitality. - PPO and SPTO certificates preferred but not essential; training and support will be provided. - Strong leadership and communication skills. - Ability to work in a fast-paced environment while maintaining attention to detail. - Exceptional customer service and problem-solving abilities. - Knowledge of health and safety regulations. - Strong organisational and multitasking skills. - Experience in budgeting and financial management. - Flexibility to work evenings, weekends, and holidays. This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work. What We Offer - Attractive salary plus annual bonus opportunity. - On-site accommodation, subject to availability and T&Cs. - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We're committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk