Operational Risk Officer The Access Bank UK Ltd is the first Bank in London to be awarded Platinum status by Investors in People (IIP) in 2023 demonstrating our commitment to high performance through good people management and strong company culture. This means there is a focus on clearly defined set of core values and the Bank encourages a sense of individual ownership and talent development whilst fostering team spirit and career progression. We are looking for: An Operational Risk Officer to work within the Operational Risk and Internal Control team in Northwich and this role will report to the Deputy Head of Operational Risk and Internal Control. Your day-to-day responsibilities: The role requires in depth knowledge of the specialist area. Your duties will include: Proactive management of the Bank’s Risk Management Framework Conduct investigations following a risk or disruption event and manage remedial actions through to completion Perform reconciliations to ensure good customer outcomes and identify any issues for investigation Assist with producing management reports and returns which may involve detailed research and analysis from within and outside the unit; Deal with specific tasks within set terms of reference and defined processes; To work with each department and the various business units to provide support, advice and guidance on appropriate risk management framework, policies and procedures, which will facilitate the business in identifying, assessing and managing risk within the business, meeting the standards set and regulatory requirements; Support the Operational Risk & Internal Control team as and when required on specific activities and projects; Assist in managing all Operational Risk and Internal Control principles, ensuring policies and procedures are clearly defined and regulatory developments are proactively communicated; Through regular and thematic monitoring and appropriate business involvement ensure all procedures and controls are carried out to the required level of competence as set out in the Bank’s policies and procedures. Build and maintain effective working relationships with the internal stakeholders; Continuously improve the quality, timeliness, organisation and accuracy of all workflows including; Incident reporting, Committee documentation and all internal reporting. Person/Experience required Someone who goes above normal duties to encourage a team spirit and productivity. A keen eye for detail and accurate and timely data inputting/authorisation and always meet their target Someone with knowledge of Banking operations would be desirable’ Fostered reliability and an environment of team work. The ability to work under your own initiative and to strict deadlines across a variety of different business areas while delivering excellence as part of multi-functional team. Ability to work and communicate effectively with all other areas of the Bank. Problem solving and excellent analytical skills are essential and you will be resilient and flexible individual who remains calm under pressure. Always guide people to work together and has showed willingness to consistently set and meet high standard. Develop professional relationship both internally and externally. Why work with The Access Bank UK Ltd? At The Access Bank UK we are committed to helping our employees reach their full potential through providing continuous learning opportunities and the tools and training to help them grow. We encourage a sense of individual ownership whilst fostering team spirit and are firmly committed to the diversity of our workforce. We are proud to have achieved the Investors in People Platinum accreditation, which is recognised across the world as a mark of excellence. We are guided by our Core Values : Excellence Innovation Passion for Customers Professionalism Empowered Employees Leadership Benefits As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs. Eligible for a discretionary performance-related annual bonus We put 10% of salary into your pension, even if you don’t contribute yourself. 25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years Company funded Employee Assistance Programme Benefits supporting you and your family, such as death-in-service benefit Share in Access Bank success by investing in our share plans after 5 years of service As an equal opportunities employer, The Access Bank UK Ltd is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join The Access Bank UK Ltd