Ciklum is looking for a Middle Automation & AI Consultant to join our team full-time in Great Britain.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Middle Automation & AI Consultant, you will join our rapidly growing team and work across a wide range of clients and industries. This is a high-growth, high-performance role where you will advise clients on designing and implementing solutions to transform their business areas through automation and advanced AI capabilities.
This role will suit a highly driven, initiative-taking individual who is comfortable working with senior stakeholders from multiple £bn revenue clients such as JustEat and TUI.
You will have the opportunity to support clients' business processes and identify opportunities for improvement using a wide array of IA and AI tools and technologies (e.g., process mining, Generative AI). You will collaborate closely with client stakeholders to develop IA/AI solutions, assist with prioritization activities and business cases, and ensure ongoing success of the implemented solutions.
Responsibilities:
* Lead diverse types of interviews, meetings, and workshops to define, optimize, and document processes for configuring automation solutions
* Run and support workshops with client stakeholders to educate them on IA and AI trends (including the value and risks of Generative AI), and brainstorm process candidates for improvement and automation
* Own and manage opportunities for automation and AI-driven transformation at your client
* Engage with senior client stakeholders to identify and develop business cases to demonstrate business value and translate them into requirements documents, articulating the strategic value and ROI of leveraging Generative AI models
* Work closely with automation developers and business SMEs to ensure the solution meets expected business criteria and governance standards, focusing on data quality, ethical use, and alignment with business policies
* Develop solutions to meet the needs and goals of each client
* Offer ongoing support and guidance as needed to ensure solution success
* Communicate effectively with stakeholders and team members
* Work with process improvement or IA/AI technologies such as Process Mining, Conversational AI, Low Code/Workflow, RPA, IDP, Generative AI, etc.
Requirements:
* Educated to degree level (or equivalent)
* Professional, proactive, and adaptable to different circumstances (consulting background is a plus)
* Strong interest in and up-to-date knowledge of emerging technologies including Intelligent Automation and the business application of contemporary AI models like Generative AI
* Demonstrated experience in business analysis activities including gathering, analysing, and validating technical requirements
* Knowledge of agile development methodologies in software development life cycle management
* Strong investigation, problem-solving, and decision-making skills, combined with a customer-driven approach
* Understanding of non-technical implications of AI, such as bias, risk mitigation, and ethical application of Generative AI in an enterprise context
* Ability to travel to client sites when required
* Excellent communication and presentation skills, both written and verbal
* Innovative tendencies and a passion for continuous improvement and development
What’s in it for you?
* Strong community: Work alongside top professionals in a friendly, open-door culture that values initiative and empowers its people to succeed
* Fast-paced & agile environment: Be part of a dynamic, fast-moving organization that champions efficiency and innovation
* Global exposure: Collaborate with international, cross-functional teams and contribute to large-scale initiatives
* Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
* Flexibility: Balance office and remote work to fit your rhythm
About us:
Ciklum is a Software Engineering and Solutions company with over 4,000 IT professionals and consultants across offices and delivery centres in London, India, Poland, Ukraine, and Spain.
At Ciklum, you will be given both responsibility and support from the outset, collaborating directly with clients to help them achieve their goals. You will have the opportunity to work with blue-chip clients across multiple countries including the UK and the US.
We are rapidly expanding across multiple regions, and as a member of the UK office, you will be able to participate in global projects as well as contribute to setting up new locations.
We currently have over 100 consultants in our global Automation & AI team, with more than 25 in the UK. We host regular social events to support our strong team culture both locally and globally.
You will be part of a collaborative and creative team that encourages new ideas and empowers employees from all backgrounds to thrive, grow in their careers, and make a visible impact within the organization and beyond. We strongly believe in building each individual’s brand and enabling team members to lead on offerings they are passionate about.
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Explore, empower, engineer with Ciklum!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.