What you’ll be doing:
* Plan and coordinate the delivery of an online picking and delivery team to ensure the success of the in-store online service.
* Be a visible leader, engaging and coaching a large team of shoppers and drivers to provide a seamless and safe shopping experience for both online and in-store customers.
* Collaborate with other managers to ensure the overall store's shopping experience is successful.
* Manage people effectively, overseeing performance, capability, disciplinary actions, scheduling, and pay accuracy.
Our online teams typically work early mornings, with picking for deliveries usually from 04:00 to 08:00.
What makes a great online manager:
* Experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and ability to coach a team to deliver the same.
* Proven ability to meet KPIs and performance indicators.
* Experience managing disciplinary, performance, or employee relations issues.
* Ability to lead operations independently in the absence of senior management.
Working for us has great rewards:
Salary depends on experience, store size, complexity, and location. We offer a range of benefits, including:
* Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increasing to 15% at Sainsbury’s on Fridays and Saturdays, and at Argos on pay days.
* An annual bonus scheme based on performance.
* Free food and hot drinks in all stores.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with 4-7.5% employer match.
* Sainsbury’s share scheme for discounted investment opportunities.
* Wellbeing support including emotional, legal, and financial advice.
* Colleague networks for support and development.
* Cycle to Work scheme for affordable bikes and equipment.
* Special offers on gym memberships, holidays, retail vouchers, and more.
An inclusive place to work and shop:
We are committed to inclusivity, offering resources, development opportunities, and celebrating diversity through initiatives and events. For more info, please see here.
Reasonable adjustments: If needed, let us know during application or interview, and we will support you.
Leading in our stores:
Our management teams are the driving force behind the business, leading with boldness, passion, and opportunity. They empower teams to excel daily, ensuring product availability, safety, and seamless operations, making work rewarding and shopping a great experience for customers.
#J-18808-Ljbffr