W Talent is delighted to be working with a well-established manufacturing organisation, who are seeking an experienced Quality Engineer to support operations across their Glossop based facility. Specialising in high-performance engineered solutions, the business manufactures precision components including speciality alloys used in aircraft and commercial vehicles worldwide. The Role Leading investigations into non-conformance and customer complaints, establishing root cause and appropriate corrective actions. Perform internal and external audits of the business and sub-contract base and ensure all findings are addressed and closed out. Ensure products meet internal specifications, industry standards, and customer requirements. Maintain compliance with relevant ISO certifications. Key Responsibilities * Leading investigations into non-conformance and customer complaints, establishing root cause and appropriate corrective actions. * Perform internal and external audits of the business and sub-contract base and ensure all findings are addressed and closed out in a timely manner. * Ensuring the calibration of all dimensional and furnace equipment on site. * Ensuring that all site furnace checks are completed, including verification of Temperature Uniformity Surveys. * Day-to-day customer contact for technical/quality issues. * Working with Laboratory staff to ensure compliance with ISO17025 and other customer requirements. * Promoting quality performance improvements throughout the organisation. * Agreeing standards and establishing clearly defined quality methods for staff to apply. * Defining quality procedures in conjunction with operating staff. * Ensuring that site quality documentation and training records are completed and maintained. * Actively pursue cost reduction opportunities through refinement of methods and increased process capability. * Use of internal non conformance database to analyse trends and liaise with the continuous improvement team to implement improvement activates. Key Requirements * Experience in the application of statistical, root cause and problem solving tools and techniques e.g. SPC, FMEA, 8D, Ishikawa, 6 Sigma. * Familiarity with UKAS, NADCAP and aerospace approvals (AS9100). * Excellent interpersonal and communication skills with the ability to communicate well at all levels. * Ability to remain focused on Quality and consistently reiterate its importance to others. * Able to work under pressure and deliver results to a defined deadline. * Experience working alongside with internal and external auditors. * Experience of alloy melting controls. * Ability to organise your workload in order to meet deadlines with complete and appropriate information. * IT Skills - Able to utilise Microsoft packages: Excel, Word with the ability to use in house systems e.g. TROPOS and data entry systems. Salary and Benefits A competitive salary between £35,000 and £45,000, plus an enhanced benefits package is on offer. The role is based in Glossop. This position offers the opportunity to play a key role in shaping Quality culture and standards within an established and operationally diverse business