Annual salary: up to £32,000 per annum plus company van & fuel card
Location: Gillingham
Contract: Full Time Permanent
Hours: 42.5 hours per week (8-5 Monday-Friday)
We are looking for an experienced and dependable Plumber to join our expanding team supporting a busy responsive repairs contract in Medway. This is a practical hands‑on role where you’ll be responsible for carrying out a wide range of plumbing repairs and maintenance tasks in occupied social housing properties.
From fixing leaks and replacing taps to diagnosing more complex issues with heating systems or drainage you’ll be the go‑to expert for keeping homes safe, functional and comfortable. You’ll be working directly with residents so a professional approach and strong customer service skills are essential.
With a steady flow of work and a commitment to improving housing standards this is a great opportunity to be part of a team that’s making a real difference in the community. We’re looking for someone who takes pride in their work, solves problems efficiently and gets the job done right the first time.
Duties
* Carry out responsive plumbing repairs in occupied properties
* Diagnose and repair leaks, blockages and drainage issues
* Replace taps, toilets, cisterns, basins and other sanitary ware
* Repair or replace pipework, valves and fittings
* Investigate and resolve issues with hot water systems and radiators
* Ensure all work complies with current plumbing regulations and health and safety standards
* Record job details, materials used and completion notes using handheld devices or job sheets
* Remove, repair or replace bath panels as part of routine plumbing maintenance or to access pipework for leak detection and repair, ensuring panels are securely refitted and finished to a professional standard
* Maintain tools, equipment and company vehicle in good working order
* Work respectfully in residents homes, maintaining a clean and safe environment
* Identify and report any additional works safeguarding concerns or property issues
* Participate in the out-of-hours emergency rota when required
* Adhere to all health and safety policies and procedures
* Provide high levels of customer care at all times
Role Criteria
* Proven experience in domestic repairs and maintenance in a plumbing position
* Full UK driving licence
* Ability to work independently and manage workload effectively
* Strong fault‑finding and problem‑solving skills
* Excellent customer service skills with experience working in occupied homes
* Good understanding of health and safety regulations and safe working practices
* Ability to use handheld devices or job management systems to record work
* Willingness to participate in out‑of‑hours emergency rota
Benefits we can offer
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work!
* Volunteering Leave – Mears supports employees to undertake paid volunteering in the community in support of our social value commitment
* Staff perks with Mears Rewards – discounts of up to 10% on weekly groceries, holidays, eye test vouchers, share‑save scheme and much more
* Family‑friendly policies
* Company van, fuel card and uniform
All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
To drive a Mears vehicle you must be aged over 21, have held your licence for over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant background, identity & security checks before commencement of employment.
Apply below or to discuss your application further; contact: Francesca Swan ()
If you need any help with your application process we are here to support you. We will be accessible every step of the way.
EEO Statement
At Mears Group we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS), and hold an Endorser Award for the Career Transition Partnership recognising our commitment to veterans transitioning into civilian careers. We invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply.
Key Skills
* Hand Tools
* Construction Experience
* Retail Sales
* HVAC
* Remodeling
* Renovation
* Pipe Threading
* Painting
* Plumbing
* Power Tools
* Construction Plumbing
* Troubleshooting
Employment Type: Full‑Time
Experience: years
Vacancy: 1
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