Job Description
Contract: Part-timeWeekend Availability: RequiredExperience: Minimum 2 years retail, post office or banking experience preferredDBS Check: Enhanced DBS requiredWho are we?At South Coast Retail, were proud to deliver essential Post Office and retail services across South West England. Our branches are trusted hubs of the community, offering everything from bill payments to everyday essentials, always with a friendly, professional touch.Were on a mission to set new standards in customer service and branch excellence. That means investing in great people, creating supportive workplaces, and staying committed to quality in everything we do.Join us and be part of a growing team that puts community and customer care at the heart of its success.What are we looking for?We are looking for energetic, customer-focused people to join us as Retail & Post Office Assistants.
If you thrive in a fast-paced environment, love helping people, and pay close attention to detail, you will fit right in.As part of the team, youll:Serve customers at the Post Office counter, including handling mail, parcels, bill payments, banking services, and identity checksProvide knowledgeable support on Post Office products and services, ensuring accuracy and compliance. Process cash, card, and cheque transactions confidently and securelyMaintain high standards of stock presentation and keep retail areas clean, tidy, and well-organisedAssist with daily branch checks, including cashing up, cash lifts, and safe countsSupport customers with queries in a calm, friendly, and professional manner even at busy times.Deliver outstanding service with a smile, every timeWork closely with a friendly team to keep things running smoothlyWere looking for someone who:Has at least 2 years retail experience (Post Office experience is a bonus, but not essential)Is enthusiastic, friendly, and a natural problem-solverHas excellent communication and numeracy skillsPhysical fit enough to be able to lift and move parcelsHas the right to work in the UKIs able to pass an enhanced DBS checkWhy Work With Us?Competitive pay & government pension schemeFull Post Office training providedFast-track career development (we love promoting from within)Supportive and fun team culturePlease note: Our branches operate Monday to Saturday, and shift patterns may vary each week depending on business needs. There will be the potential for additional hours an a needs only basis.TPBN1_UKTJ