Overview
Join Halfords as a Workshop Manager in Bristol, England, United Kingdom. Lead a talented team of technicians delivering high-quality technical solutions and excellent customer service in a dynamic, supportive environment.
Base pay range
* £33,000 - £37,000 per annum
* Average uncapped bonus of £7,100 per year (potential to earn more)
Benefits
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in Autocentres and 25% off most Halfords products in our retail stores
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Trade Price Bike purchase eligibility & enrol in the Cycle to Work Scheme
* Financial planning support via Wagestream - access up to 30% of salary in advance
* GP Access, 364 days a year, 24 hours a day
* Join the Share save scheme with a 20% discount on shares
* Health Cash Plan – to access wellbeing services and claim back healthcare costs
* Pension Scheme & Life Assurance
Key Responsibilities
* Lead the Workshop team to deliver technical solutions promptly.
* Collaborate with the Front of House team to ensure seamless customer service.
* Allocate jobs based on technical requirements and customer demand.
* Conduct daily huddles to keep the team informed and motivated.
* Inspire and mentor the team to develop their technical skills.
* Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
Key Accountabilities
* Understand customer demand and manage the team to exceed expectations.
* Communicate clearly with customers about work options and implications.
* Maximise team performance against sales and customer service targets.
* Ensure compliance with Health & Safety and quality standards.
* Support team engagement and bring Halfords Values to life.
Skills and Experience
* Level 3 in Light Vehicle Maintenance or equivalent experience.
* Proven leadership and mentoring skills.
* Excellent communication and organisational abilities.
* Strong track record of meeting targets and building relationships.
* Experience with compliance standards and in-house systems.
* Valid driving licence.
Why Halfords?
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Retail
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