Overview
At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too. We are looking for a Horticultural Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.
Responsibilities
* Maintenance of the plant area.
* Supervising duties including key holder opening and closing store as required.
* Excellent customer service.
* Organising team schedules and any staff issues.
* Evaluating employee performance and providing training and guidance as needed.
* Filling in for absent employees and assisting teams as needed to successfully complete projects.
* Ensuring that employees follow company policies as well as health and safety regulations.
* Ensuring a high and consistent standard of customer service.
* Business compliance in accordance with Health and Safety and food safety laws and regulations.
Requirements / Qualifications
The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required. A highly motivated individual that has a passion for exceptional retail standards, driving sales & great customer service. Management experience & 2 years of plant knowledge a must, previous work within horticulture required.
What we Offer
* Benefits include onsite car parking and staff discount at our Garden Centres and Restaurants as well as the Woodthorpe Leisure Park.
Skills required
* Excellent customer service.
* Supervisory experience.
* Able to work on one's own initiative.
* Adhering to company policies.
* Work well under pressure.
* Good time management.
* Professionalism and reliability.
#J-18808-Ljbffr