We are seeking individuals who are friendly, approachable, compassionate and motivated with good communication skills. Our aim is to recruit the best administrator so that we can support you to develop and provide the best patient care.
Candidates should demonstrate some experience providing clerical work either on a professional or informal basis. You will receive ongoing support from your peers, ward/team manager and matron. You will also receive individual supervision as well as support in reflective practice groups.
As an administrator, you will be:
* Key member of the multidisciplinary team, responsible for day‑to‑day clerical support to individual team members.
* Assist in the maintenance of an office management system, providing effective communication to team members and others as appropriate.
* Engage with patients, participate in meal times and other activities on the ward.
* First point of contact for members of the general public and referrers, courteously providing information and dealing with enquiries.
* Prepare ward rounds, arrange and confirm patient meeting dates, type up and circulate outcomes.
* Ensure that all correspondence and documents are accurately and efficiently typed and dispatched, according to priority.
* Answer telephone calls from patients, relatives, health professionals and other bodies sensitively and politely, ensuring all messages are passed to the appropriate person in a timely and effective manner.
* Format articles to ensure they are presented appropriately for submission to journals.
* Greet patients, relatives and visitors with patience and sensitivity, assisting them as appropriate.
* Photocopy and fax information, distribute and file as appropriate.
* Sort incoming mail, date stamp and distribute as appropriate.
* Extract information for third parties as appropriate.
* Take notes at community and staff meetings, type up and circulate.
* Attend all relevant weekly meetings, ensuring that matters discussed are recorded and actioned appropriately, and that lists are updated and issued promptly.
* Contribute to the development and maintenance of administrative procedures.
Location
This post will be based at Springfield Hospital.
Benefits
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
We are inclusive and diverse and strive to be actively anti‑racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co‑produce and involve our local communities in all that we do.
We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill‑health. The Care Quality Commission already rates our services as ‘good’ – we aspire to be ‘outstanding’.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
All offers of employment are subject to evidence of right to work in the UK.
Come and join our inclusive teams and help our patients on their recovery journey.
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