Store Colleague - Pets at Home
Are you passionate about pets and providing exceptional customer service? We are looking for enthusiastic individuals to join our team as Store Colleagues, where your role will be at the heart of our pet care centres. You will play a vital part in ensuring our customers have an outstanding experience that sets us apart and fosters loyalty to our great brands.
As a Store Colleague, you'll be key to our success by exceeding customer expectations, upholding top pet care standards, and ensuring excellent operations. You'll also build strong customer relationships, enhancing their experience with us. Shifts from 7am and will include weekends.
Responsibilities:
* Provide outstanding, personalised customer service to ensure every customer feels appreciated and understood.
* Communicate effectively with customers through verbal and written interactions.
* Address customer questions and resolve issues efficiently.
* Show eagerness to learn and develop professionally.
* Recognise the importance of setting and achieving sales targets.
* Work collaboratively with team members to achieve store goals.
* Be flexible to work shifts that may include evenings, weekends, and bank holidays.
About Us:
At Pets at Home, everything we do is about understanding and caring for pets. Pets lift us up, improve our health, and strengthen our bonds with their owners. We are committed to providing the best for pets and their families through our retail stores, veterinary services, grooming, and charitable efforts.
We value diversity and encourage applications from all backgrounds. Even if your skills and experience don't exactly match, we welcome your unique contributions based on your values and behaviours.
Benefits:
* Attractive rates of pay
* Paid holidays and additional leave for birthdays and special occasions
* 20% colleague discount in stores
* Discretionary annual bonus scheme
* Access to other discounts and benefits
* Opportunities for charity work in your community
* Career progression opportunities
Note: We may close this vacancy earlier than the specified closing date if we receive a sufficient number of applications. Our preferred method of contact is via email; please check your junk or spam folder regularly.
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