Role Summary
1. Responsibilities: You will have responsibility for all stages of the recruitment process, delivering an excellent experience for all candidates, as well as working closely with hiring managers on our strategic approach to talent acquisition to drive forward company growth
2. Salary: £24,750 to £30,000 per annum, depending on your previous experience
3. Benefits: Discretionary profit share bonuses paid twice per year, hybrid and flexible working options, generous holiday allowance, private medical insurance, critical illness cover, income protection, full funding for external training and more
4. Role Type: Full-time or part-time, permanent. Our standard working week is hours, Monday to Friday, however, we can also consider applicants looking for part-time hours of 30 hours per week
5. Start Date: This role will ideally commence on Monday 3rd November or Monday 1st December 2025. However, we have later start dates available in early 2025, which occur on a monthly basis
6. Application Deadlines: The deadline for applications is Sunday 12th October
7. Location: The successful candidate will ideally be based in our London or Manchester office. However, this role is also available in our Global Headquarters in Cambridge
About the Role
Are you a recruitment or HR professional looking for a new challenge? Do you enjoy shaping recruitment strategy and delivering an exceptional candidate experience? Are you ready to own end-to-end recruitment across various teams?
We are seeking a new in-house Recruitment Administrator to help spearhead our company’s growth. In this role, you will be responsible for all stages of the recruitment process for various positions across our service offerings and offices, delivering an excellent recruitment experience for all candidates. You will manage multiple roles simultaneously, making the role varied and fast paced. Working alongside hiring managers, you will support our strategic approach to recruitment and candidate attraction, as well as innovation and improving our processes.
More Than a Recruiter
One of Costello Medical’s founding values is “Talent & Opportunity”, and our approach to recruitment focuses on providing entry-level opportunities and developing talent from within the business. This means the Recruitment Administrator role will also involve the coordination of our attendance at university careers fairs, building relationships with university careers advisors and running our own careers events. You will also use your experience to provide advice and guidance to students, graduates and post-graduates as they start their professional career. As we continue expanding our service offerings to clients, we are also hiring professionals with experience in new areas, providing opportunities to learn about recruitment strategies for both entry-level and senior positions.
You will also be involved in projects that may involve developing and improving internal processes and guidance, contributing to our employer brand, boosting our recruitment marketing efforts, furthering our commitment to diversity and inclusion, and continuing to innovate our practices.
We are a friendly and ambitious team, and we are looking for somebody who is as passionate as we are about delivering exceptional levels of customer service both to our internal colleagues and to candidates.
The Impact of Your Work
At Costello Medical, the Talent Acquisition team enables life-changing work across healthcare. The colleagues we hire go on to improve patient lives by helping doctors, researchers, hospitals, and policymakers understand complex healthcare science and make smarter decisions about care and costs. The impact of our work includes making drugs available on the NHS, educating healthcare practitioners and patients about treatment options, writing scientific publications, informing government policy changes and much, much more. By hiring and onboarding exceptional graduates, post-graduates and professionals from the STEM sector, you will be ensuring our teams to grow and, in turn, grow their work within this field.
Key responsibilities will include:
8. End-to-end recruitment administration for multiple roles, including the creation and posting of job adverts, reviewing applications, marking assessments and arranging interviews
9. Overseeing our recruitment inbox and answering candidate queries
10. Conducting telephone interviews, reviewing self-recorded video interviews and greeting candidates arriving for face-to-face interviews
11. Headhunting and proactively reaching out to prospective candidates
12. Using your expertise (which you will develop over time in the role) to provide guidance and support to hiring managers regarding our talent acquisition strategies and candidate attraction methods
13. Researching, organising, hosting and attending career fairs with universities and other professional or student-focussed organisations
14. Ensuring our recruitment procedures are fair, inclusive, and comply with best practice
15. Ad-hoc tasks and projects in support of the wider People and Talent Acquisition function. Examples of which may include supporting with diversity and inclusion projects, creating new features and content for our website, gathering feedback from new employees and implementing other creative recruitment solutions
Hybrid Working Policy: We believe that having face-to-face time in the office holds many benefits and is central to ensuring that the community we have created, where people have a workplace they belong to and feel part of, is never lost. At the same time, we recognise that homeworking can improve work life balance, reduce commuting times and costs, and provide the opportunity to juggle personal commitments.
Therefore, we offer flexible working arrangements that allow our colleagues who have passed probation to work from home up to half their time, measured across a 2-week rolling period. During your probationary period (normally the first 6 months of the role), you will be able to work from home 1 day per week.
Career Profile
To learn more about the tailored career progression we offer at Costello Medical, please click below to read personal accounts from our colleagues regarding their career development:
About Costello Medical
Our brand new in-house Recruitment Administrator role is ideal for someone looking to join an organisation with extensive, global growth plans. Before the end of 2025, Costello Medical are forecast to reach 500 global employees. This sustained growth has been driven by our exceptional team and an increase in demand from new and existing clients.
We are a global healthcare agency specialising in medical communications, market access, and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies, and charitable organisations.
We have been listed in the Top 100 Best Companies to Work For list since 2017 and were proud to receive B Corporation accreditation in 2022. Learn more about us, our work, and our mission on our website:
Requirements
About You
This role would be ideal for professionals with internal or agency recruitment experience who are now seeking a collaborative and impactful in-house role.
To be successful in this role, where you will be recruiting for numerous positions simultaneously, you will need to be adaptable and thrive in a fast-paced environment.
We are seeking a strong communicator with an interest in supporting the growth of a global company and making a difference in the healthcare sector. You should be proactive and eager to take on new challenges with a problem-solving mindset.
Essential requirements for the role are:
16. 6 to 12 months of experience in a recruitment, resourcing or talent acquisition role
17. Strong organisational skills, including the ability to prioritise your own workload and manage numerous recruiting pipelines and projects at any one time
18. A high level of productivity, with the ability to self-motivate and take ownership of your work
19. Professional verbal and written communication skills
20. Dedication to providing excellent customer service
21. An exceptional attention to detail
22. An innovative and proactive approach to your work
23. Discretion when dealing with sensitive information
24. A collaborative approach, with the ability to build relationships with colleagues at all levels
25. A willingness to learn and develop professionally
26. Experience of Microsoft Office
At Costello Medical, we value diverse experiences. We therefore welcome applicants with relevant recruitment or HR experience, as well as those exploring a new career or transitioning from another field. If you’re excited about the role, please apply and we’ll discuss your fit in more depth during the process.
Benefits
What We Offer
Alongside our award-winning company culture, where every team member is celebrated, respected, and has their voice heard, we are proud to offer a comprehensive benefits package that includes:
27. A starting salary of £24,750 to £30,000 per annum, depending on your previous experience, as well as a discretionary profit share bonus paid twice per year. Please note that we have established salary bands to ensure a fair and consistent approach for all applicants, eliminating the need for individual negotiations
28. 25 days’ annual leave plus bank and public holidays, as well as a holiday buy and sell scheme
29. Flexible working hours and the chance to work from home for up to half of your working time after passing probation
30. Flexible benefits scheme offering cash payments, additional pension contributions and more
31. Private Medical Insurance which offers comprehensive cover on a “medical history disregard” basis
32. Paid study leave and funding for external qualifications
33. Critical Illness Cover, Income Protection and Life Assurance
34. Paid and unpaid sabbaticals based on length of service
Learn more about our full reward package and the other benefits of working for Costello Medical:
The Application Process
You are required to submit your CV and a cover letter via our online application form. In your cover letter, you must explain why you think you would be suited to the role and why you would like to join Costello Medical, with examples to support both.
Then, our recruitment process includes a short assessment (made up of a proofreading task and written exercise) and a formal interview with senior members of our Talent Acquisition team. Our standard recruitment process lasts around 2-3 weeks, however, this can be adapted if necessary.
As an equal opportunity employer, we are committed to fostering a diverse and inclusive workforce and, throughout the recruitment process, there are a number of reasonable adjustments we can provide:
Please note that, whilst we embrace AI to innovate and improve processes, your role may involve working with confidential data that cannot be uploaded to AI. Therefore, it is important for us to assess your own skills and abilities, so we recommend that you do not rely solely on this technology to generate any application materials.
Visa Sponsorship
Please note that this role does not meet the eligibility criteria for visa sponsorship and you will therefore need the right to work in the UK independently from the company.