Contract Support Salary: £28,000 company benefits Hours: Monday–Friday (40 hours, office-based) Location: Taunton The Role I am looking for a confident and organised Contract Support professional to join a team on a key business-critical contract in Taunton. You’ll be the primary front of house contact for all client and internal queries, managing the helpdesk, supporting contract delivery, and ensuring smooth day-to-day operations. What We Offer * £28,000 salary * Monday–Friday only (no evenings or weekends) * 25 days holiday bank holidays * Company benefits scheme * Full training and development opportunities * Career progression within a leading FM provider What you'll do: * Manage the helpdesk, handle client requests, and keep work orders and records up to date. * Support contract administration, reporting, SLAs/KPIs, and monthly review processes. * Coordinate subcontractor visits and ensure compliance with service standards. * Assist with finance tasks including POs, invoices, billing, and budget tracking. * Provide operational and people support, maintaining documents, rotas, and positive team communication. What You Need: * Experience in a fast paced operational or facilities support role * Excellent communication and customer service skills * Solid IT skills (Microsoft Office) * Ability to work both independently and as part of a team Desirable: * Experience using CAFM systems * Background in FM, property, building services or contract administration Apply Now If you’re an organised, customer-focused professional looking for stability, development and a key role on a high-profile contract - we’d love to hear from you