Our client is OMODA Motors, a new and fast-growing automotive brand under Chery Group, one of China’s leading automobile manufacturers with a global footprint across 80+ countries. OMODA focuses on passenger vehicle R&D, production, and sales, driven by technology innovation and international expansion.Role OverviewOMODA Chery UK is seeking a Regional Aftersales Manager to lead and enhance aftersales performance across the dealer network. This role is critical to ensuring high customer uptime, service quality, and dealer engagement.Key ResponsibilitiesManage and escalate Customer VORs (Vehicle Off Road) to maximize uptimeWork closely with dealers on technical support, training, and coachingMonitor and report product quality and performance issuesDevelop and roll out aftersales programs (Roadside Assistance, Service Plans, Warranty, Bodyshop)Oversee dealer service agreements, campaigns, and SLA performanceConduct regular dealer visits to review KPIs, service quality, parts, and complianceTrack financial KPIs to grow revenue while controlling costsPrepare management reports and executive presentationsLocation: York & Newcastle or any other area nearby