Store Manager – Colne
Jollyes Pets is looking for a talented individual to be the Store Manager in our Colne store. This is a fantastic opportunity to join a company voted by Retail Week as Best Retailer 2024 and included in the Sunday Times Best Places to Work list.
The Benefits
* Competitive salary of £27,011 – £30,322 p.a., plus annual bonus potential of £2‑10k p.a. (subject to reaching pre‑agreed measures)
* iTrent financial wellbeing package powered by Wagestream – access to earnings before payday plus discounts and savings benefits
* Retail Trust membership – counselling, wellbeing and financial support for the retail industry
* Colleague Treats – discounts on up to 800 high street retailers and online service providers
* Colleague We Care – online GP, mental health support, get fit programme and more (including ‘Tooth Fairy’ dentist on demand)
* 30% off Jollyes branded products and 20% off other brands in store for pet needs
* Workplace pension scheme provided by Legal & General (contributions EE 3%, ER 5%)
* Free colleague uniform and on‑site parking
* Additional paid leave for weddings, new pets and birthdays
* Enhanced maternity leave – full pay for first 26 weeks before reverting to SMP for 13 weeks
* Enhanced paternity leave – partners receive 4 weeks full pay (or 2 weeks full pay under 2 years service)
* Top Dog Award scheme – colleague nomination, ‘Cat nap day’ and badge
* Buy/Sell holiday scheme – purchase or sell up to 5 days provided entitlement is maintained
* Cycle2Work scheme – up to 47% off a new bike & accessories via Halfords
* Care concierge – support for carers with access to information, services and benefits
* Discounted membership for David Lloyd Clubs – gym, pool, spa, classes, racquet sports, kids clubs
* Learning & Development – ongoing skills development and future progression
The Role – Store Manager
* Reporting to your Regional Manager you will lead by example creating an excellent culture and working environment for your team, demonstrating our values of being Genuine, Wise, Eager, Focused, Together
* You will have full responsibility for all aspects of running a successful store – managing KPIs around people, store standards, customer service standards and financial performance, maximising both turnover and gross margin while controlling costs
* Ensure you and your team are delivering the highest standards of pet care and welfare of pets is a top priority, promoting responsible pet ownership
* Exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge (training given)
* Responsible for recruiting, motivating, training and developing your team, reviewing and managing performance and promoting Jollyes as an employer of choice within your local community
* Ensuring clear communication of key business updates and individual and team objectives
The Skills
* A passion for pets and people – delighted customers by ensuring an unrivalled shopping experience
* Previous retail store management experience, hands‑on approach to managing the business daily and planning activity for short, medium and long term success
* A sound decision maker, able to communicate objectives effectively and build highly performing and highly engaged teams, ensuring succession plans are in place to develop future leaders
* Proven track record in developing business performance and exceeding KPIs, whilst delivering the highest levels of store standards including health & safety and legal compliance
* Commercially aware, able to manage P&L and proactive approach
* Full time, permanent position – 40 hours per week, working 5 days out of 7
About Jollyes Pets
Jollyes are an award‑winning UK pet retailer with over 100 stores and 50 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o) and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age‑inclusive employer and the Pet Sustainability Coalition. We welcome applications of all ages (16+).
To Apply
If you’re keen to develop your career in retail management and benefit from future progression as we continue to grow, you’ll be warmly welcomed and your contribution truly valued. Click the ‘apply’ button today and join our pack as a Jollyes Store Manager!
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